iceshark
08-17-2012, 12:05 AM
Now first off I am not here to bash on All star. They have been a good company and have as far as I have always been told or involved made good on bad product or issues. HOWEVER I am not very happy with them today for being missleading to me and I would like some input from others.
I usually walk in to pick up receivers to review or try from Incredible FTA near me accross the border in BC. However I just do not have time. So I emailed the two companys I trust based on history in Calif. Allstar and ShopFTA. They both had the same price on the Dreamlink after Shopfta agreed to match Allstar. I specifically asked if they ship out PRIORITY US mail 2 to 3 days as most on Ebay do and its only 6-8 bucks to send for shipper. I have confirmation from Blake at Allstar that if I purchase they ship out PRIORITY MAIL within 48 hours of payment. AWESOME! I will order and if even sent within 72 hours I will have by Friday of this week. I leave for Florida meetings next Mon to wED.
I order and pay. I also order a HD module from Chicago. Well the module shipped first class and showed up today. Good deal
I had sent an email to ask for tracking number from Allstar to make sure I am around when it shows this week. Never get a reply. Today I go to live chat. The person gives me a FED EX (WTH) tracking number. I ask, whats this. I was told US Priority mail. He says, Oh this is faster. FEDEX smart post. They ship to your USPS office and USPS delivers.
Buying it for a moment I go to run tracking and find it was shipped Tuesday and still is in FEDEX City of Industry CALIF where it has not moved in almost 3 days.
I call FEDEX and she says its the most economical shipping and takes up to 8 days. I AM NOW PISSED!
Then I do some internet research and find its even slower then Media mail and many wait up to 3 weeks or more!
I call Allstar and talk to Blake. He acts like he never said Priority mail and asks if I have recored of this. Luckly I saved each email and I send him the email where he states WE WILL SHIP USPS PRIORITY MAIL!
Now I have to this point heard nothing back from my email
This is bad business and dishonest in my book. I was wondering if others had any shipping issues with them. Will update on when and if they do anything. I know for a fact based on my business they could change an enroute shipment to faster delivery. My guess is they wont.... Just utter bull shiz!
Ice
I usually walk in to pick up receivers to review or try from Incredible FTA near me accross the border in BC. However I just do not have time. So I emailed the two companys I trust based on history in Calif. Allstar and ShopFTA. They both had the same price on the Dreamlink after Shopfta agreed to match Allstar. I specifically asked if they ship out PRIORITY US mail 2 to 3 days as most on Ebay do and its only 6-8 bucks to send for shipper. I have confirmation from Blake at Allstar that if I purchase they ship out PRIORITY MAIL within 48 hours of payment. AWESOME! I will order and if even sent within 72 hours I will have by Friday of this week. I leave for Florida meetings next Mon to wED.
I order and pay. I also order a HD module from Chicago. Well the module shipped first class and showed up today. Good deal
I had sent an email to ask for tracking number from Allstar to make sure I am around when it shows this week. Never get a reply. Today I go to live chat. The person gives me a FED EX (WTH) tracking number. I ask, whats this. I was told US Priority mail. He says, Oh this is faster. FEDEX smart post. They ship to your USPS office and USPS delivers.
Buying it for a moment I go to run tracking and find it was shipped Tuesday and still is in FEDEX City of Industry CALIF where it has not moved in almost 3 days.
I call FEDEX and she says its the most economical shipping and takes up to 8 days. I AM NOW PISSED!
Then I do some internet research and find its even slower then Media mail and many wait up to 3 weeks or more!
I call Allstar and talk to Blake. He acts like he never said Priority mail and asks if I have recored of this. Luckly I saved each email and I send him the email where he states WE WILL SHIP USPS PRIORITY MAIL!
Now I have to this point heard nothing back from my email
This is bad business and dishonest in my book. I was wondering if others had any shipping issues with them. Will update on when and if they do anything. I know for a fact based on my business they could change an enroute shipment to faster delivery. My guess is they wont.... Just utter bull shiz!
Ice