Down - help

[smallybeaver]

I've been down for two weeks. Obviously something I'm doing since I have had no channels. Donaton ok. Tried all domain names, IP address. Rebooted. I've pinged, panged and ponged!!! Any suggestions would be greatly appreciated.

[Bonzo]

What kind of receiver would be a start.
Rocket is working very well as of late (I have one of the worst receivers Nanosat Premium)

[smallybeaver]

What kind of receiver would be a start.
Rocket is working very well as of late (I have one of the worst receivers Nanosat Premium)

Mine's a Nano Premium as well. One of the worst.....nice to know

[Bonzo]

Its working great for me.
Wish I could help cause I went through hell at the beginning.
Hope your running only one sub on it cause thats one freeze right there.
I got 110 and 119 with practically no freeze.
Did you try the function 1 reboot (not the same as hard reboot,don't ask why cause I don't know).
Are you on wifi?

[smallybeaver]

Sorry, not familiar with the term "sub". Also this is the first I've heard of a function 1 reboot. This is the first I've had any problems so troubleshooting is a new journey for me. I am directly hard wired.

[Bonzo]

Ok bud we are on at same time it'll be easier to go through a couple of things
you are on rocket are you using103.31.187.125 domain 1.rocketserver.tv

[smallybeaver]

At this time I'm on 2.rocketserver.tv

[Bonzo]

Did you try the f1 reboot some times thats what it needs.
Reboot and then make sure you are connected (ip).

[smallybeaver]

I think I know if I'm connected but fire away if you have a proper way to indicate....I will reboot...I've also changed to 1.rocketserver.tv

[smallybeaver]

still not sure of what the f1 reboot is....powered down modem and receiver....still no activity

[dishuser]

still not sure of what the f1 reboot is....powered down modem and receiver....still no activity

it's the Fn1 button not f1

[smallybeaver]

is there a procedure....a search box appears

[dishuser]

is there a procedure....a search box appears

there should be the option to reboot

[smallybeaver]

Got it.....I hit the fn1 while in the menu box... mistake....all good now. Deepest thanks for eveybody's help and sorry to Bonzo for the repeated PMs.....I guess you figured I had no idea what I was doing......you were right...first time for everything. Once again thanks to all involved...hopefully I will get to a state where I can help someone out!

[Bonzo]

Sorry had to run yesterday(newborn in the house), but yeah I am freakin' glad you got it.
Trust me I know how frustrating it gets.
It was the fn1(glad Dishuser was there to correct me)?
Thats the spirit smally, thats what this s#$t is all about;helping each other.
You made my night.