Ip want connect

[oreile]

Good afternoon
Maybe someone could help me
I have a limesat ultra and the ip works fine, download.
I have a Limesat HD air and the ip want load all it says is wait, searching
What can I do to resolve that dilemma.

Thank you for your help

[KIDWCKED]

try loading info on a different server line...has worked for others...

[oreile]

Thank you for the info
I tried that and it did not change anything.
It still want populate
I connect my other limesat ultra and it populate