Question About same username and password - Paid IKS

[zimba]

Hi all....

I recently bought my second receiver and input the same username and password of the Paid IKS I have. I have asked if it will support two receivers and told that yes it supports two receivers.

I have one subscription with Xxxxxxtv (same user name and password) but I am told I can operate two different boxes on it. However, only one box works at a time.

If I switch on Pinwheel Mini (Bedroom 1) then it works and when I go and switch Pinwheel HD IPTV (Lounge) then only IPTV works on it but not the South channels. However, if I do a deep standby on Mini (Bedroom 1) and switch on the Pinwheel HD IPTV (Lounge) then it starts and works on IPTV and South channels as well, but then if I switch on Pinwheel Mini (Bedroom 1) (after keeping Pinwheel HD IPTV - Lounge on) then nothing on Pinwheel Mini (Bedroom 1).

However signal strength and connectivity to internet remains strong on both receivers, though they have slightly different IP address at the last two numbers e.g., one is 188.xx.xx.16 other is 188.xx.xx.5.

Any clue what is going on wrong, do I need to get a different brand of receiver or different username or two different service providers?

[holly2012]

1 Code 1 receiver you need a second code for the other receiver thats why only one will work.It can be setup so 1 code will do 2 receivers but you have to pay for the extra receiver so your code can be activated for 2 receivers

[swanner]

If you try to use 1 code on 2 receivers, your code will be considered garbage and never work again.. you'll have to get a new code...
Don't use on 2 boxes at the same time..
if you want, you can use it in the bedroom, but the other receiver must be turned off first, vica versa....

check your code now, cause chances are, it is now no good....
the cancel codes when that happens, cause they don't know if you gave it to somebody else to use at the same time....

good luck with that... best advice... get 2 codes.. or like holly2012 said.. either or...

[thebeav]

that is not true

u can set one code to as many logins u want its up top the person running the server

and just so u know his login works twice i sent him a pm already showing him it connecting twice requesting separate channels and receiving separate control words back

[swanner]

that is not true

u can set one code to as many logins u want its up top the person running the server

and just so u know his login works twice i sent him a pm already showing him it connecting twice requesting separate channels and receiving separate control words back

ok, didn't know that, I kinda figured he mis understood about using his code 2 times....
but i was wrong... no harm, no foul...
hope he gets it figured out then....
p.s. just really didn't see someone gettin ripped outta a code........

have a good day guy's

[thebeav]

user xxxed out and any personal info

user times conected stb code conect time sid name sid controlword response time
xxxx [2] 0x0000 12:10:35 0685 ET China 685 A4:B8:B7:2F 1691ms
xxxx [2] 0x8888 00:15:11 0682 ETTV Drama 682 A0:E8:47:BF 1083ms

this is not a server issue

[thebeav]

@ swanner no worries my friend :) we all learn new things every day :)

[swanner]

Could it be an ip assignment issue with his router?
not issuing a ip to the 2nd unit?

[dishuser]

Could it be an ip assignment issue with his router?
not issuing a ip to the 2nd unit?

read first post

[swanner]

maybe try turning both units off ( complete power down with rear switch, unplug router, unplug modem....

1- plug Router back in, wait 1 minute
2 - turn modem back on... wait till all lights show connected to internet
3 - turn bedroom unit on.. see if it get's tv.. ( leave it on a working channel)
4 - turn lounge unit on... see if it gets tv aswell..... ( also leave on...then go check bedroom status)


worth a sequence shot...

[swanner]

read first post

Thanks dishuser... I did not fully read it...

But I'm seriously wondering if it's gotta be a router issue...
beav show's proof it's not on server end, and 1 post show's he's gettin 2 seperate ip addresses allocated...

so it must be a router issue.. I'm not a computer tecky, but it might have something to do with Firewall settings, Peer 2 peer settings being restricted or maybe the Upnp setting???

just trying to throw out some basic suggestions...

weird situation... I just hope he get's it goin ok..
sorrry for not reading 1st post all the way through...

[swanner]

I just check my D-link DIR655 Router....
I have a setting in there called SLI....
has something to do with the firewall I think....

I see that mine is unchecked....? When I had my home internet setup by a technician, I remember him unchecking it to allow all the DVD players, PS3, Xbox and other units to work better



maybe that's zimba's issue?

just guessing here now...lol

[thebeav]

its connects to the server so it gets a ip and a net connection even signal cause it requests a channel control word

if there was no net or signal it would not request the control word

[zimba]

maybe try turning both units off ( complete power down with rear switch, unplug router, unplug modem....

1- plug Router back in, wait 1 minute
2 - turn modem back on... wait till all lights show connected to internet
3 - turn bedroom unit on.. see if it get's tv.. ( leave it on a working channel)
4 - turn lounge unit on... see if it gets tv aswell..... ( also leave on...then go check bedroom status)

worth a sequence shot...

Thanks guys...I did exactly what you wrote above.

The only receiver that works in such a situation that gets the channel first. The other (switched on later) connects to internet (IP address shows different IP address than the first one though) and gets signal (quality and strength) but if I switch to any working channel then the screen is black but in 10-15 seconds it turns dark blank black.

However, if I unplug the first receiver and do deep standby on second then the second one starts giving picture and then if I turn the first one on then everything (Internet and signal) is fine except same issue that screen is blank and after 10-15 seconds the screen gets dark blank black screen.

[zimba]

I even switched the receivers (Pinwheel Mini from Bedroom 1 to Lounge and Pinwheel HD from Lounge to Bedroom 1) but same results, only one gives picture.

However both seem connected with respect to IP addresses (both show different IP addresses) and signal strength and internet connectivity (one is wired directly through router, the other through powerline network adapter through ethernet or through wifi) but still same issue.

Do you guys suggest that for second receiver I should get different IKS Service Provider as I am pretty sure my two same receivers with same username and password are creating issues or can different IP addresses are an issue as both receivers show different IP addresses (based on which port I am putting those in but in the nutsheel the IP addresses are different.

RECEIVER # 1: 188.xxx.xxx.16

RECEIVER # 2: 188.xxx.xxx.5

[swanner]

hmm.. did you look at your router settings by logging into your router?
I think there might be a host resolve conflict... even though your domain your logging into allows two accounts with the same user name and pwd.. it is really strange....

Maybe contact ur reseller and see if he can hook you up with 2 different logins and pwd's for the service.. seeing as what you have now is not working for you....
I'm sure he/she will work you...

thanks for the reply..... I know I'm still reading about your situationand still pondering on it.... If I find anything helpful, I will let you know....

In the meantime, try logging into your router via the instructions that came with it, and check out the peer 2 peer settings, firewall limitations,UpNp settings disabled and the SLI setting disabled... that has me curious...

it's worth a shot... very strange thing....
Only other thing I can think of is that there might be a lnb power supply issue or a conflict between the 2 recievers requiring a 22khz type switch in order to run 2 receivers... could be the setup from the lnbs to the switchs to the units....

just might be as simple as a $20 switch required to run the 2 units... or maybe a power inserter is required.....

just throwing out ideas.... maybe the 2 units running at the same time don't have the drive to run at the same time cause of a lnb power conflicts... IE.. which one is providing the juice... so to speak....

Good luck...

seee if anything in there helps...

[zimba]

hmm.. did you look at your router settings by logging into your router?
I think there might be a host resolve conflict... even though your domain your logging into allows two accounts with the same user name and pwd.. it is really strange....

Maybe contact ur reseller and see if he can hook you up with 2 different logins and pwd's for the service.. seeing as what you have now is not working for you....
I'm sure he/she will work you...

thanks for the reply..... I know I'm still reading about your situationand still pondering on it.... If I find anything helpful, I will let you know....

In the meantime, try logging into your router via the instructions that came with it, and check out the peer 2 peer settings, firewall limitations,UpNp settings disabled and the SLI setting disabled... that has me curious...

it's worth a shot... very strange thing....
Only other thing I can think of is that there might be a lnb power supply issue or a conflict between the 2 recievers requiring a 22khz type switch in order to run 2 receivers... could be the setup from the lnbs to the switchs to the units....

just might be as simple as a $20 switch required to run the 2 units... or maybe a power inserter is required.....

just throwing out ideas.... maybe the 2 units running at the same time don't have the drive to run at the same time cause of a lnb power conflicts... IE.. which one is providing the juice... so to speak....

Good luck...

seee if anything in there helps...

Thank you for detailed answer... I will try these things and get back to you.

I will try to contact reseller again to let me have the second username and password and if that does not help then I will get some one from Satellite shop to come over and help me with it.

[swanner]

Good luck zimba....
I'll be reading your results... hopefully all will be well..

swanner

[zimba]

user xxxed out and any personal info

user times conected stb code conect time sid name sid controlword response time
xxxx [2] 0x0000 12:10:35 0685 ET China 685 A4:B8:B7:2F 1691ms
xxxx [2] 0x8888 00:15:11 0682 ETTV Drama 682 A0:E8:47:BF 1083ms

this is not a server issue

Thanks for the reply thebeav.

I switched on both receivers at the exact same time as well.... do they show connected at the exact same time as well?

Because in above it is showing one conected at 12:10:35 while the other is showing 00:15:11 ...just wondering if you saw me connected at both receivers at exactly the same time, as I was trying to switch off one and get other on at that time.

[zimba]

So it was something to do with the same username for both receivers.

thebeav rock :) yayyyy

He messaged me today with a unique username for second receiver and boom...it worked the same second I changed the username on the second receiver.

Now both of the receivers are working flawlessly.

Way to go beavertv and thebeav is awesome!

[swanner]

So it was something to do with the same username for both receivers.

thebeav rock :) yayyyy

He messaged me today with a unique username for second receiver and boom...it worked the same second I changed the username on the second receiver.

Now both of the receivers are working flawlessly.

Way to go beavertv and thebeav is awesome!

Great news.....
Way to go beav...
glad you guy's got it done...
good teamwork...

g-night all..

[zimba]

Yesterday night when I changed the username (to make usernames unique on both receivers) while keeping all other things the same, it worked. I tested it out for two hours and it worked well.

Update day 2:
I turned on Lounge receiver with nothing on TV :(

Switched username and used xxxxxtv.nl and 103.xx.xxx.113 to test out but no success in the morning.

I switched to test user of another service provider and it worked perfectly fine till now. I am intermittently trying out both user names provided so as to make my previous IKS service provider work on both; but am stumped that why is it happening.

----------------------------------------

[kcorscadden]

Try rebooting the modem and router and see what happens

It sounds like your router is having a conflict with the 2 servers, it shouldn't but it might be


Yesterday night when I changed the username (to make usernames unique on both receivers) while keeping all other things the same, it worked. I tested it out for two hours and it worked well.

Update day 2:
I turned on Lounge receiver with nothing on TV :(

Switched username and used xxxxxtv.nl and 103.xx.xxx.113 to test out but no success in the morning.

I switched to test user of another service provider and it worked perfectly fine till now. I am intermittently trying out both user names provided so as to make my previous IKS service provider work on both; but am stumped that why is it happening.

----------------------------------------

[swanner]

Try rebooting the modem and router and see what happens

It sounds like your router is having a conflict with the 2 servers, it shouldn't but it might be

Yes, For some strange reason, I totally agree... I think it is a router problem...

Let us know zimba....

P.S. I guess you got my PM...
good luck..

[zimba]

I am pretty sure that router is acting up accessing the same port.

The moment I switch on to another IKS service provider, both (IKS Service provider #1 and IKS Service Provider # 2) work seamlessly (obviously ports are different for two different service providers).

I rebooted the router and modem and rebooted both receivers.

Absolutely stumped!

[kcorscadden]

Is there another router you can use?


I am pretty sure that router is acting up accessing the same port.

The moment I switch on to another IKS service provider, both (IKS Service provider #1 and IKS Service Provider # 2) work seamlessly (obviously ports are different for two different service providers).

I rebooted the router and modem and rebooted both receivers.

Absolutely stumped!

[swanner]

wow... got me dumb founded... hmmmm..
just to confirm..... My dumbness.....

when both receivers are on, are they both showing connected??? or only 1????
connected to the server is what I mean. not sat signal...

[zimba]

wow... got me dumb founded... hmmmm..
just to confirm..... My dumbness.....

when both receivers are on, are they both showing connected??? or only 1????
connected to the server is what I mean. not sat signal...

How to see that both or one is connected? Excuse my ignorance.

[kcorscadden]

How to see that both or one is connected? Excuse my ignorance.

You need to login to your router and see what connections you have on it. Chances are the router is taking whatever login connects first and then automatically rejecting the second login

[zimba]

You need to login to your router and see what connections you have on it. Chances are the router is taking whatever login connects first and then automatically rejecting the second login

Checked under DHCP Client Table and yes both receivers are connecting perfectly fine (cross checked MAC Addresses of both receivers).

I get picture on first one (of the two receivers I have) to connect when I use beavertv code (one with username other with username2, while everything else the SAME; domain/IP, password, port, and deskey) on both of my receivers. If I use code from another IKS Service Provider both (beaver and other tv) works perfectly fine. Had been testing it out entire today morning, afternoon and even now.

I am flabbergasted what could actually be the reason for this?

The issue is that I want beavertv to work on both of my receivers since I really prefer their services.

[swanner]

I don't have beav tv, but check and find out if they have more than one port to connect to. if they do, see if they will replace your login info with a different port...
I honestly don't think that will solve your problem seeing as thebeav said that he can see both your accounts logging in...

I'm starting to wonder if maybe now there is nothing wrong with your stb's or account login info or your router....

maybe it's a switching problem between your boxes and the lnbs? maybe there is a conflict there, one box is activating the lnb for signal and the other box is failing to get the signal from the same lnb cause it's already being powered or requested by the first box??
I'm really stumped zimba..

[zimba]

I don't have beav tv, but check and find out if they have more than one port to connect to. if they do, see if they will replace your login info with a different port...
I honestly don't think that will solve your problem seeing as thebeav said that he can see both your accounts logging in...

I'm starting to wonder if maybe now there is nothing wrong with your stb's or account login info or your router....

maybe it's a switching problem between your boxes and the lnbs? maybe there is a conflict there, one box is activating the lnb for signal and the other box is failing to get the signal from the same lnb cause it's already being powered or requested by the first box??
I'm really stumped zimba..

The more I test....and I test a lot. Switching between username the beavertv domain name and IP and other service provider. I am also getting a feeling that the issue is with lnb failing to provide signal to other box maybe due to switching problem between boxes, but it is only happening when I use same credentials (same IKS Provider) on both with slight username variation.

I'll try to change the band of the lnb to see if I still get the same issue if I still get the same issue then I with very heavy heart have to get other service provider for my second receiver.

[swanner]

Ok... keep us posted...
Have you been talking to your beav rep.... thy willing to assist I hope..
very strange situation,
bad that you are going through this problem, but it's an eye opener for others in regards to multiple logins....

best of luck zimba....
It's frustrating eh..:comfort1:

[zimba]

Ok... keep us posted...
Have you been talking to your beav rep.... thy willing to assist I hope..
very strange situation,
bad that you are going through this problem, but it's an eye opener for others in regards to multiple logins....

best of luck zimba....
It's frustrating eh..:comfort1:

Beavertv reps are simply awesome. Most helpful and very very impressive. I have been talking to them, but I do not want to burden them too much with my issue like this. He has told me that many users are using two Pinwheel receivers with same login ID credentials with no issue whatsoever.

He created my second username as well...but still same issue. I will send him a pm asking if I can be allocated to another port with different username just to see if that could work. That would be my last attempt as I am sure they will get tired of servicing me like this...too many issues for not just one account.

[swanner]

Beavertv reps are simply awesome. Most helpful and very very impressive. I have been talking to them, but I do not want to burden them too much with my issue like this. He has told me that many users are using two Pinwheel receivers with same login ID credentials with no issue whatsoever.

He created my second username as well...but still same issue. I will send him a pm asking if I can be allocated to another port with different username just to see if that could work. That would be my last attempt as I am sure they will get tired of servicing me like this...too many issues for not just one account.

I'm sure they will not have a problem with that.... I hear great things about them..... They are one of the few that really take care of their subs.....

[kcorscadden]

I am pretty sure that the issue is the router and same IP/url address to login to the server.

Your router sees that you are logging in twice to the same IP/url address for Beaver TV, so the router will allow whatever connection connects first and reject the 2nd connection because a connection has already been established.

Swap out the router for another one and see what happens.... I don't think this has been asked yet, but what kind of router do you have and is it Tomato/DD-WRT capable?


Beavertv reps are simply awesome. Most helpful and very very impressive. I have been talking to them, but I do not want to burden them too much with my issue like this. He has told me that many users are using two Pinwheel receivers with same login ID credentials with no issue whatsoever.

He created my second username as well...but still same issue. I will send him a pm asking if I can be allocated to another port with different username just to see if that could work. That would be my last attempt as I am sure they will get tired of servicing me like this...too many issues for not just one account.

[swanner]

yes that is a good viable question kcorscadden,

zimba.. can you let us know please...
thanks..

swanner

[zimba]

It is a Cisco router, pretty basic one. It is kind of two in one which is router plus modem.

[kcorscadden]

It is a Cisco router, pretty basic one. It is kind of two in one which is router plus modem.

And there's your problem right there... Go out and buy a new router and you shouldn't have any issues.

Modem/router combo units are garbage IMO

[zimba]

And there's your problem right there... Go out and buy a new router and you shouldn't have any issues.

Modem/router combo units are garbage IMO

Ahh... do you recommend any decent Modem and Router that will work for this solution? I will be extremely happy to buy Modem and Router instead of getting a second IKS Paid service.

[kcorscadden]

Ahh... do you recommend any decent Modem and Router that will work for this solution? I will be extremely happy to buy Modem and Router instead of getting a second IKS Paid service.

Your current modem/router is fine, just use it as a modem

Go and buy yourself a Asus RT-N66U router, it's a beast of a router and the price tag is up there, but it is hands down the best router on the market right now.

[j_khandker]

Most routers these days are the same with home needs - basic differece between single or dual band and what they support simultaneosuly ...
Also there is a questions about the processing power and the amount of RAM that they have available

You can always invest in D Links ... check the dd wrt forum on what is supported get one and flash it with a custome firmware - by default the settings will fix many dhcp problems.

A modem router combo is not a good idea - if you are in Canada and especiallytaking internet from Rogers - you will get the notorious Cisco router modem combo - google the router name with rogers and find a way to just use it as an internat gateway and let the routing be done with a router of your choice.

then by using a dd wrt firwamre or even factory firmware configure and fireup up your system - it will solve your problem. Its rare that the two boxes will ping the same ip at the same time at the same port but with a dedicated router - you will have the built in option for it to send another ping to the same ip on the same port by a different ip on your router database.

Hope this helps - keep us posted.

Just a heads up = three tv and a projector in my house - all have servive from the beav acquired different times with differnt packages i.e north / south / north and south and yearlyiks ... they all ping the same port and the same ip. The username password rejection is at there end not yours - but ping being blocked for outgoing data is your end. My setup works and i sometimes have all 4 boxes running at the same time with no error or freezes.

Send me a pm for for clarification.



Ahh... do you recommend any decent Modem and Router that will work for this solution? I will be extremely happy to buy Modem and Router instead of getting a second IKS Paid service.

[zimba]

Yayyyyyy....

So it happens that now beavertv has three different ups or domain names and I am using different ones on each of them and they are working perfectly fine.

Please keep these separate backup.beavertv.nl and others up and running :)