problem with User interface

[grafcable]

Hi,
I have a problem with user interface of T5. I can't see bottom of the screen where displayed instractions. Didn't have this problem with previous Dreamlink Hd. Any suggestions?

Thanks

[torpainter]

Hi,
I have a problem with user interface of T5. I can't see bottom of the screen where displayed instractions. Didn't have this problem with previous Dreamlink Hd. Any suggestions?

Thanks I would check your tv options

[grafcable]

As I told before I just replace my old Dreamlink HD and it didn't have this problem. I didn't change any settings

[torpainter]

As I told before I just replace my old Dreamlink HD and it didn't have this problem. I didn't change any settings

I know what you said but if you need to see the menu you might have to check your tv settings first in order to fix it

[grafcable]

Dreamlink connected to Bose Home Theater receiver and this receiver doesn't have any video settings

[torpainter]

have you reloaded a new copy of file?

[grafcable]

What file you're talking about?

[torpainter]

latest software file

[grafcable]

Yes I did, but should I load before factory file or not? I didn't load factory file

[torpainter]

No need to load factory file on a new box.