need help goo

[bgd2]

what would the reason be for not recieving control words?

[toronto9413]

What does the log say? Could be anything from that channel not being available at your iks provider to your account being expired/not connecting.

[bgd2]

says connected but that the control words not retrieved.

[poroto40]

Factory default to the nfusion and rescan sat

[bgd2]

tried that still no luck