Good signal and quality went to good signal with 0% quality over night??? Please help

[hkat777]

Hello all I've got a problem I have a 360 elite and have a problem with my quality going to 0% overnight its been working fine for years I've tried a new lnb and changed to correct settings tried new switch and by-passing switch and running strait to box tried grounding out the switch and bypassing any points of failure like the grounding block any suggestions is the box fried ???

[Terryl]

If you have a good "S" reading and it has not changed by 5 to 10 % then your system is working to a point, (coax, switch and LNB working) that type(s) of LNB(s) do you have?

Can you try another receiver?

And what Satellite(s) are you looking at? And did this affect all satellites your looking at?

[hkat777]

Sorry for late reply The New lnb is a triple hd turbo looking at 110 119 and I did try a old different receiver and it did the same thing but not sure if that reciever works or not?? And to your question of whether signal changes 5-10% it does on the 1 receiver but not the other? And yes it did affect all sats they were all the same signal with no quality which was strange and made me think the switch was bad.

[Terryl]

Check the receivers DC output, see if it's above +12 volts DC.

To do this you will need a DVM and a small paper clip, power down the receiver with the switch in back then disconnect the coax from the LNB, using the paper clip insert it in to the "F" connector where the coax from the LNB was.

Turn on the receiver, set the DVM to DC volts, the red lead goes to the paper clip, the black lead goes to chassis ground, turn on the receiver, you should have +12 volts DC or more, if under 12 volts the the receivers LNB power circuit is shot.

The SonicView 360 was one of very few FTA receivers that can power the three headed LNB from dish with out a DC power inserter.

You can take a look at the receivers power supply, there are some electrolytic caps that may have gone bad, they dry out after time, look for some small metal cans, they may be black or grey, if the tops look bulged out then they are bad, they should have flat tops, these caps can be replaced if you know what your doing.

Here is a photo of the caps, the one on the left is good, the one on the right is bad.

23311

[hkat777]

Ok thanks will test in a min

[hkat777]

Weird? Both boxes do the same thing no quality viewsat signal is steady tho 360 fluctuates but the viewsat is getting 13+volts but the 360 says there is only .761 volts???

[hkat777]

I'll look into the caps when I get a min I've got a 8000hd coming soon so hopefully that will take care of it if not I guess you'll be hearing back thank you for your time I really appreciate it

[Terryl]

If you use a different receiver then the SV360 you will need a DPP power supply and inserter from a DPP44 switch,(but not the switch) otherwise the LNB may FUBAR the new receiver.

[hkat777]

Ok thanks for the advice

[macgrafo]

I have the same problem and did the testing on the output DC but my reading is almost 30 Volts I change the cable and change the LNb for a new one still no quality

[hkat777]

Well I just got the new box made sure dish was aligned properly and still no quality?? I'm going to try a new cable from basement to dish and see if that helps Any suggestions???

[steven charles]

Well I just got the new box made sure dish was aligned properly and still no quality?? I'm going to try a new cable from basement to dish and see if that helps Any suggestions???friend make sure your putting the right settings for each sat your pointing too,but double check that the dish is alighn right if not your not going to get good signal and quality,also try posting your settings for each sat the problem might be there also.....

[hkat777]

Well I had a friend friend that works for dish align the dish with his handheld for the new triple lnb just to make sure and what's got me is it was working fine for years and then out of nowhere overnight it had no quality? I also installed the power supply and inserter per your recommendation for the triple lnb and still nothing? Is it possible to have good signal with no quality of a mouse happens to chew thru some of the cable?

[steven charles]

Well I had a friend friend that works for dish align the dish with his handheld for the new triple lnb just to make sure and what's got me is it was working fine for years and then out of nowhere overnight it had no quality? I also installed the power supply and inserter per your recommendation for the triple lnb and still nothing? Is it possible to have good signal with no quality of a mouse happens to chew thru some of the cable?somebody else didn,t have no quality etheir on there sonicview 360 premier and his problem that I told him to post the settings for each sat and told him to put for sat 119 tp 12297 and for his 110 tp 12282,and if still no quality to tweak or adjust the dish a little and he adjusted the dish and got the quality back.sometimes if the dish is not tight enough it,ll move with the wind,what you can do its take a small portable tv and your receiver is and put the settings and everything and move the dish little by little watching the signal on your tv,until you hit the quality try to get it as high as you can in the upper 90,s.....

[hkat777]

And did I mention that the signal isn steady it fluctuates around 10 up and down

[steven charles]

And did I mention that the signal isn steady it fluctuates around 10 up and downits sounding more like you have some capacitors that are burn out,you can check them yourself by taking the cover off,to see if you see any burn out or blowed or popup,not sure if the elite and premier have the same capacitors as the sonicview 8000 hd usually are the #c10 and #c24 that burnout on the 8000 hd,check the capacitors on your receiver,it could be a number of things,that it causing the problem,like the rg6 cable and connectors,the power supply box,or simply that the dish is out of alignment,if you know somebody close to you that has sub with dish or a fta receiver take the receiver over there if everything works fine over there it means the dish moved and needs to be tweaked or adjusted a little.....

[hkat777]

Ok thanks for the ideas I will check the caps and try to take box over to a friends tomorrow and see what happens when I hook to a known good setup

[hkat777]

Well I checked the caps on both my 360 and the used 8000hd I just bought nothing looked bulged I took them plus my old viewsat over to a friends neither worked no quality so I tried the viewsat and it works and also works fine at my house?? So Im guessing their both fried and I need to get my $ back for the 8000hd and I'm pretty sure one can't use an a dongle on a viewsat?

[steven charles]

Well I checked the caps on both my 360 and the used 8000hd I just bought nothing looked bulged I took them plus my old viewsat over to a friends neither worked no quality so I tried the viewsat and it works and also works fine at my house?? So Im guessing their both fried and I need to get my $ back for the 8000hd and I'm pretty sure one can't use an a dongle on a viewsat?well friend the power supply boxes probably fried on both boxes,unless you want buy 1 of the power supply boxes on ebay there about 30 or 40 bucks each or on your viewsat ultra you can use the xfta router those are your choices.....

[hkat777]

hello i got the 8000hd today and its saying the same thing no quality but viewsat shows quality wondering if it just might need setup? so i was wondering if you could possibly point me in the direction to the procedure to set up the 8000 hd I've got the 2028.bin loaded but cant seem to find any other stickies on what i may need to do i really appreciate your help thanks in advance

[Terryl]

And did I mention that the signal isn steady it fluctuates around 10 up and down

The signal fluctuation means that the receiver or power inserter is ether not supplying DC power to the LNB, the coax to the #1 LNB port has a short in it somewhere, or the LNB type is set wrong.

The SonicView receivers have the same setups from one to the other.

LNB type needs to be OCS-DP in all satellite setup menus for the Dish 1000 LNB.

Diseqc switch settings need to be, for 119 = #1, for 110 = #2 and for 129 = #3.

For the 119 satellite you need to use TP 12457R to make sure your lined up correctly, this is the center satellite, and the Dish 1000 LNB (and Dish) needs to be peaked on this satellite.

110 and 129 will be tweaked in by skewing the dish.

[Terryl]

OK lets start over, run a single coax from the DC power inserter to the #1 port of the Dish 1000 LNB, then a second coax from the #2 port on the LNB directly to your 8000 receiver.

Then use the following settings.

119W.
LNB Type OCS-DP
LNB Freq 11250
22K off
LNB Power ON
Transponder 12457
Search Opt All
Network Switch On
Diseqc Port 1
Motor Disabled
Legacy Switch Off

110W
LNB Type OCS-DP
LNB Freq 11250
22K off
LNB Power ON
Transponder 12224
Search Opt All
Network Switch On
Diseqc Port 2
Motor Disabled
Legacy Switch Off

129W
LNB Type OCS-DP
LNB Freq 11250
22K off
LNB Power ON
Transponder 12516
Search Opt All
Network Switch On
Diseqc Port 3
Motor Disabled
Legacy Switch Off

If this does not work then you have some serious problems and may need a pro to come look at the system.

[hkat777]

Ok thanks I will try this first thing in the morning thank you so much for your continued help

[hkat777]

:yeaah: Ive got quality and signal 2 issues tho 1st is signal and quality is sporadic 1 minute it has s/q next it disappears
2nd I've lost the access to ip config settings under settings it's just not there do I need to update rom and if so what file? Also Is there there possibly an issue with power supply or inverter not giving enough juice to lnb's causing it to be sporadic? And it seems as if somehow the dish got unaligned as I re pathed it and got s/q back or like I said possibly the inverter any suggestions? Thank you so much for your continued help

[Terryl]

Did you run a SEPARATE coax from the "To switch port 1" on the DC power inserter directly to the #1 LNB port?

And a second coax directly to the #2 port on the LNB?

If so then you have something wrong with ether the receiver or a short in the coax going to the LNB or a bad DC power inserter, do you have a DVM? (digital volt meter)

If so then we can take a look at the DC power going up to the LNB.

[hkat777]

I used the current configuration so I'll have to see which line is going where when I get home and yes I do have a dvm it seems ok at the moment? But I need to know what file I need load in order to get the ipconfig setting back on the receiver?

[abouttosnap]

I used the current configuration so I'll have to see which line is going where when I get home and yes I do have a dvm it seems ok at the moment? But I need to know what file I need load in order to get the ipconfig setting back on the receiver?

If you have an original iHub use the es22-2028 CCE file...if you have the wiz110sr then use the es22-2028_Nochk file. Should be able to use the Nochk for either if you prefer. You may want to check to see if the iHub has come loose from the receiver...that will cause the receiver to loose the network settings menu sometimes.

[hkat777]

Ok and the elite es22 file will work with the 8000hd also couple issues it doesn't say network adapt connected like my elite did on start up and half the time when I hit ipconfig it says network adapter not ready? Also is it typical that you can't tell if it's connected I'm used to the sonic view elites format this is all new to me Never had so many issues in my life lol

[abouttosnap]

Ok and the elite es22 file will work with the 8000hd also couple issues it doesn't say network adapt connected like my elite did on start up and half the time when I hit ipconfig it says network adapter not ready? Also is it typical that you can't tell if it's connected I'm used to the sonic view elites format this is all new to me Never had so many issues in my life lol

The 8000HD uses either the HD20-2028 CCE or the HD20-2028_Nochk...depends on the iHub...if you are not getting adapter connect then there is a problem somewhere. If you are having problems with the 8000 you may want to start a thread in that section...never messed with 8000...got a 360P myself.

[hkat777]

Thanks everyone everything is up and running i really really not sure what caused the quality issue but everything is good now thanks again for all your help i really appreciate your time