Picture cutoff, black bar

[acidfuel]

Hey folks,

not sure if this was asked already, I didn't see it... but I was hoping to get some insight into a picture problem I've got with my T5.

The top part of the picture is cut off on the screen and there appears to be a black bar at the bottom. It is almost like the image is slightly shifted up and a little stretched. I have played with the settings, tried every resolution combo and connected the box via HDMI, Component, and even Composite. The picture stays like that no matter what.

I even swapped out the DL100 before... and even tried the box without it just to see how the SD channels come in. Same picture problem.

Any info will be appreciated.

Just to give you an idea of what is happening, this video is about a Dreamlink HD, but it's happening on my T5...

https://www.youtube.com/watch?v=sIw3ABh4VtU
cheers!

[steven charles]

Hey folks,

not sure if this was asked already, I didn't see it... but I was hoping to get some insight into a picture problem I've got with my T5.

The top part of the picture is cut off on the screen and there appears to be a black bar at the bottom. It is almost like the image is slightly shifted up and a little stretched. I have played with the settings, tried every resolution combo and connected the box via HDMI, Component, and even Composite. The picture stays like that no matter what.

I even swapped out the DL100 before... and even tried the box without it just to see how the SD channels come in. Same picture problem.

Any info will be appreciated.

Just to give you an idea of what is happening, this video is about a Dreamlink HD, but it's happening on my T5...

cheers!friend have you tried doing a factory reset it,ll take it to factory state,then just re-enter the settings for each sat your pointing too and re-scan for channels,maybe that should help....

[KIDWCKED]

you posted a live link...

[KIDWCKED]

@acidfuel...that vid from 2011...dreamlink hd...not t5...are u trolling?//?...

[acidfuel]

Steven Charles: I did try factory resetting it a few times, loaded factory file, loaded bins... still having that issue.

[acidfuel]

KIDWICKED: I did mention in my original post that the vid is for the Dreamlink HD, however I am getting that same issue on my T5... so no... not trolling at all. :P

[acidfuel]

Also, sorry for the live link.

[steven charles]

have you checked the handbook menu that came with your receiver,there should be something in there to fix the issue,maybe somebody there press something in the remote,did it came like that since you got the box or it just happen,maybe its the box itself that its bad,if its new I would try contacting who ever you bought it from to see if you can exchange the receiver.....

[KIDWCKED]

Black Bar (http://www.satfix.net/showthread.php?135830-Black-Bar&highlight=dreamlink+black+bar) ......

[hedley]

take your flat screen off zoom mode yet?

[acidfuel]

have you checked the handbook menu that came with your receiver,there should be something in there to fix the issue,maybe somebody there press something in the remote,did it came like that since you got the box or it just happen....

Yeah, it came like that out of the box. I did swap the DL100 in hopes of sorting it but like I said that didn't help. I haven't used it on the big screen in awhile, just use it in my basement on an old 27" for the moment. With the playoffs coming up I figure I'd ask about this as I am going to get it hooked to the big screen again. BTW, it happens when connected to both tv's and regardless of the type of connection/wires used.

Thanks for your help.

[acidfuel]

take your flat screen off zoom mode yet?


yup... it's off zoom mode.

[steven charles]

friend I would try sending it back to the vender and exchange it for another or just get a refund,it could be the receiver that its bad....

[acidfuel]

friend I would try sending it back to the vender and exchange it for another or just get a refund,it could be the receiver that its bad....

Ah... returning it to the vendor might be an issue now that I loaded bins. I might just bite the bullet and just leave the T5 the way it is and get another box for the big screen. Thanks for your help.

[steven charles]

Ah... returning it to the vendor might be an issue now that I loaded bins. I might just bite the bullet and just leave the T5 the way it is and get another box for the big screen. Thanks for your help.just do a factory reset it should take it to factory state,if you have to delete the third party files.....

[acidfuel]

just do a factory reset it should take it to factory state,if you have to delete the third party files.....

lol of course

[dishuser]

just do a factory reset it should take it to factory state,if you have to delete the third party files.....
ya right...lol