View Full Version : B3ViksTV up/down
Down here. Can't get on with url or ip.
everything running fine and you show connected
twoforbes
11-12-2016, 09:36 PM
i seem to be down was up this morning not connecting
pennywise
11-12-2016, 09:49 PM
up at this time running well
everything fine on server side
system is up
twoforbes
11-12-2016, 10:07 PM
up now router was frozen
thebroken
11-12-2016, 11:05 PM
Everything up and working great here satb nice to watch some good quality tv great work..
camaro
11-22-2016, 02:50 PM
Got a lot of HD down this morning. Usually when they are down I still have sound but also have no sound !!!
mrpink
11-22-2016, 02:58 PM
Got a lot of HD down this morning. Usually when they are down I still have sound but also have no sound !!!
sound is not encrypted. if you are not getting sound, chances are it means you are not actually on the sat. Should look at your setup, sounds like you might have an issue with a switch
camaro
11-22-2016, 03:20 PM
sound is not encrypted. if you are not getting sound, chances are it means you are not actually on the sat. Should look at your setup, sounds like you might have an issue with a switch
Everything came back about 5 minutes ago, without doing anything on my side. I was thinking the hd board but without sound, was improbable. My other stb was doing the same.
Most important, it's back lollll Thanks for your input Mrpink...
prometheus5
11-23-2016, 01:16 PM
down this morning on b3v -anyone else
was up earlier.
pennywise
11-23-2016, 01:33 PM
try rebooting your equipment we are up
twoforbes
11-26-2016, 02:59 AM
are we up i just had to replace capacitors in my nfuson hd and now i cant connet
nobodyspecial
11-26-2016, 03:02 AM
are we up i just had to replace capacitors in my nfuson hd and now i cant connet
think so,no other reports of it being down
thebroken
11-26-2016, 03:50 AM
yes all is running fine..
italian1
11-26-2016, 04:01 PM
getting a lot of freezing his morning
mrpink
11-26-2016, 04:23 PM
getting a lot of freezing his morning
Check things on your end
surfinisfun
11-26-2016, 04:37 PM
Check things on your end
Its not just him.
italian1
11-26-2016, 04:47 PM
I am thikig ddos attacks
Its not just him.
surfinisfun
11-26-2016, 04:50 PM
I am thikig ddos attacks
Looks like a simple re-boot could fix the problem.;)
pennywise
11-26-2016, 04:56 PM
no ddos attacks no freezing. reboot your equipment all is running solid
make sure you are using the url b3vikstv.xyz
systems running fine for me on url
polar bear1973
11-26-2016, 05:56 PM
working fine but there just 1 channel freezing a bit , it dejaview frezing
steller
11-27-2016, 05:37 AM
Keep getting freezing here. Some days are great, no freezing, and some evenings its really bad and can't even watch because it cuts out so bad. We are on Fiber optic internet, so doubt that it is the connection, but not sure what it is.
spanky0622
11-27-2016, 02:59 PM
[QUOTE=steller;1213776]Keep getting freezing here. Some days are great, no freezing, and some evenings its really bad and can't even watch because it cuts out so bad. We are on Fiber optic internet, so doubt that it is the connection, but not sure what it is.[/QUOTE)
Make sure you have only one service active in the network settings on box.
turtlen
11-27-2016, 03:43 PM
no freezing here. using jynxbox ultra hd v30
steller
11-28-2016, 05:10 AM
[QUOTE=steller;1213776]Keep getting freezing here. Some days are great, no freezing, and some evenings its really bad and can't even watch because it cuts out so bad. We are on Fiber optic internet, so doubt that it is the connection, but not sure what it is.[/QUOTE)
Make sure you have only one service active in the network settings on box.
Yes, only one.
crazy carl
11-29-2016, 02:12 AM
no freezing here. using jynxbox ultra hd v30
V30 clone?
freereign
11-29-2016, 10:29 PM
DOWN mang
spanky0622
11-29-2016, 10:49 PM
DOWN mang
Up and strong....
nobodyspecial
11-29-2016, 11:00 PM
V30 clone?
they are all clones
freereign
11-29-2016, 11:11 PM
really funny how me and my buddy are down
freereign
11-29-2016, 11:11 PM
Hard reboot - on off switch at back wrked 4 me
system is u and running fine
make sure you are using url b3vikstv.xyz
steller
11-30-2016, 02:04 AM
We are still getting random freezing through out the day here. Only one server/subscription. Wired connection through powerline adapters. Tried a hard reboot yesterday and it didnt help..... :(
nobodyspecial
11-30-2016, 02:11 AM
We are still getting random freezing through out the day here. Only one server/subscription. Wired connection through powerline adapters. Tried a hard reboot yesterday and it didnt help..... :(
did you power off the network adapters when you rebooted?
also is there any surge protection on the line the power adapters are on ?
if is you may have to take that out of the loop
iv heard surge protection on power over ethernet can mess them up a little
steller
11-30-2016, 03:18 AM
also is there any surge protection on the line the power adapters are on ?
if is you may have to take that out of the loop
iv heard surge protection on power over ethernet can mess them up a little
No surge protectors, they are in their own outlets too, so no interference.
did you power off the network adapters when you rebooted?
I didn't power them off so will try that next time too.
twoforbes
12-02-2016, 11:31 AM
lots of freezing last few days some channels missing service has been good
pennywise
12-02-2016, 02:00 PM
what channels missing? freezing is at a minimum if any at all. Have you checked everything on your end and rebooted?
just been told system is under maintenance for next half hour
it will be up but may experience some issues for next 30 min give or take
st2014
12-06-2016, 12:19 AM
down at 614 pm cst time hoping to watch monday nite game
riverman
12-06-2016, 12:25 AM
My neighbor's is working fine.
system is up
pm your reseller if you are down
make sure you are using url b3vikstv.xyz
st2014
12-06-2016, 12:33 AM
i just sent you a pm st2014
message from b3vikstv staff
we are currently under a heavy ddos attack we are up
there may be a few hiccups well we mitigate and reboot systems to solve this issue
spanky0622
12-07-2016, 09:43 PM
Great service and customer care.......Thanks Satb.
Canam
12-13-2016, 08:48 PM
Is the server down ........................ Thanks !
spanky0622
12-13-2016, 09:02 PM
Is the server down ........................ Thanks !
Up and running here. Make sure you are using the url. Reboot box.
Canam
12-13-2016, 09:08 PM
Did the URL change ? . Rebooted , no go .............................
spanky0622
12-13-2016, 09:14 PM
Don't think so. I've been running same with no issues. Can you go into settings and make sure you can connect to server.
Canam
12-13-2016, 09:39 PM
Ping the server , seem to be up but port is down .
spanky0622
12-13-2016, 09:43 PM
I guess double check all settings. If it doesn't work contact your seller.
Canam
12-13-2016, 09:46 PM
Already did , thanks for your help ....................
system is up running fine
polar bear1973
12-17-2016, 06:28 PM
i'm down ......
pennywise
12-17-2016, 06:58 PM
server is up and freeze free pm your seller only after you reboot your modem, router and receiver
francolu
12-17-2016, 07:45 PM
You guys are the BEST! Keep it up!
polar bear1973
12-18-2016, 12:46 PM
i'm up now after i contact my seller it was sending bad requests to server , so i just rescan back the channels
lobsterpot
12-26-2016, 06:11 AM
cat says no picture, no connection, even after reboot.
rhsalt54
12-26-2016, 12:06 PM
cat says no picture, no connection, even after reboot.
It's on your end, working fine here.
turtlen
12-26-2016, 03:04 PM
yes up here also
systems running great as usual
italian1
12-26-2016, 03:15 PM
systems running great as usualYou sure about that? I am getting freezing right now. Not sure if its the weather , my internet or the server. pic is frozen but still have sound
You sure about that? I am getting freezing right now. Not sure if its the weather , my internet or the server. pic is frozen but still have sound
if your freezing i would definitely look at your set up cause your getting great times from our end
1703 HGTV HD 579ms
0290 Fox seattle (KCPQ-TV) 566ms
lionking
12-26-2016, 03:52 PM
I am down on my end. Cannot connect to server as of last night. Thanks in advance.
Update: I rebooted box and can connect to server now. No freezing at all.
twoforbes
12-26-2016, 03:58 PM
getting alot of freezing here as well going to try rebooting everything
62bug
12-26-2016, 04:09 PM
same here un watchable just have to see what they find on their end
looks like a lot of us.
getting alot of freezing here as well going to try rebooting everything
you dont even show conected
will have them reboot hole system is running fine for me but will have them reboot
buddy1862
12-26-2016, 04:23 PM
Probably because it's doing the same as mine, connects then drops it, then after extended period connects again then drops it again.
twoforbes
12-26-2016, 04:31 PM
connects then drops it as well same as you
I have spoke with the owner and seems there is a massive ddos attack happening most is being filtered and only a few are seeing any issues its now being worked on
62bug
12-26-2016, 08:50 PM
still the same any update
Thanks
62bug
12-26-2016, 09:33 PM
well for the last half hour solid as b-4
hope it remains that way for the game tonight
attack was at hole host and has been resolved so i have been told
freereign
12-27-2016, 02:18 AM
shes rebooted up
willydilly
12-27-2016, 02:18 AM
down in the second period. Why? Won't even connect to server.
wd
freereign
12-27-2016, 02:20 AM
Shes rebooted UP captain
willydilly
12-27-2016, 02:21 AM
Whoops, back up again.
wd
more protection was being put in place and systems had to be rebooted was down maybe 3 min
twoforbes
12-27-2016, 01:12 PM
down here for some time
twoforbes
12-27-2016, 01:32 PM
we are back up
twoforbes
12-29-2016, 10:48 AM
down this morning here
Tim Bits
12-29-2016, 11:09 AM
down here too
not connection
its being looked into should not be to long sorry for inconvenience
kenorakid
12-29-2016, 08:19 PM
back up :) down here at 6 a.m. came home 1.pm all good thank you team very happy with service
pennywise
12-30-2016, 09:09 PM
service is up pm your seller
system is up and running fine pm me if your having issues
whiskeynwimmen
01-01-2017, 05:47 PM
AOV channels down.....
http://www.satfix.to/showthread.php?198211-b3vikstv-channel-list-by-satb
781 only aov in list
rest of porn up
775---Hustler---
776---Penthouse---
777---Red Hot---
778---Vanessa
779---VIVID---
will inquire to see why 781 down
pennywise
01-02-2017, 01:18 PM
server is up and running. reboot your equipment, if that doesnt work pm your seller
Athame
01-08-2017, 09:13 AM
Seems to be down.
spanky0622
01-08-2017, 04:14 PM
Seems to be down.
Reboot system. Running smooth here.
pennywise
01-08-2017, 04:18 PM
we are up and running well reset equipment. if that doesn't get you back then pm your reseller
lionking
01-08-2017, 05:23 PM
I am getting some freezing off and on even after rebooting box and then box and modem/router.
nobodyspecial
01-08-2017, 05:40 PM
I am getting some freezing off and on even after rebooting box and then box and modem/router.
proper way to reboot network is to power off both then reboot modem,wait then turn on box
lionking
01-08-2017, 06:12 PM
proper way to reboot network is to power off both then reboot modem,wait then turn on box
Yes I have done that.
pennywise
01-08-2017, 07:02 PM
Yes I have done that.
please send a pm to your seller to check it for you
he i s getting reply's back from the system under 800 ms system is running fine
check for snow on your dish or your net quality / connection /ping / jitter
quartapound
01-08-2017, 09:55 PM
I'm also down. Have been for a few hours now. reset modem/router/receiver.... still nothing. satellite signal is good, other IKS provider on south is good, only having problems with B3viksTV, still have a month left of sub.... first time I've ever had a problem. pm'd....
edit: issue resolved. apparently my box started acting goofy and got autobanned to protect the server, all is good now.
thanks for addressing the issue so quickly!
you where shut off by systems auto ban feature
check your pm
tolip9
01-12-2017, 12:28 AM
donation to satb yesterdays and all went good.. b3vikstv code giving work great and channel line up is as giving and working just perfect. Satb .. many thanks to your good service and hope you keep the good service to us.
jas123
01-14-2017, 02:23 PM
satb please clear your inbox.
italian1
01-18-2017, 08:39 PM
down here anyone else?
Tim Bits
01-18-2017, 08:40 PM
also down no connection
system is down
I am sure it will be back up soon
I am trying to contact the owner now to get it fixed
camaro
01-18-2017, 08:41 PM
down here also
squirtNcider
01-18-2017, 08:42 PM
thanks for posting satb.......
should not be to long it is being looked into now
jtskinner
01-18-2017, 08:53 PM
back up here all well
system was down 20 to 30 min and has been fixed
if you still cant connect power cycle your box
italian1
02-03-2017, 10:49 AM
Yep down here as well
clarke2000
02-03-2017, 11:04 AM
I am down also
clarke2000
02-03-2017, 11:06 AM
just came back on
pennywise
02-03-2017, 12:55 PM
Small interuption system running great
scro99er
02-12-2017, 12:25 AM
Server down?
no server is up if you have issue pm your reseller system is up and running fine
panthere
02-12-2017, 01:50 AM
The server is down ...
panthere
02-12-2017, 01:51 AM
come back now ;)
system was rebooted for the ufc to be added
if anyone cant connect reboot your box
azs2000
02-12-2017, 03:17 AM
Would please add channel 516 Al Jazeera English on 91W?
crackerrog
02-17-2017, 04:00 AM
Service down for the past 30 minutes.
system is not down
system is up
pm your reseller
panthere
02-20-2017, 01:11 AM
Down or just me ?
system is up try reboot your box
if no go
pm your reseller
buddy b
02-20-2017, 01:33 AM
Mine down here after re boot
there is lots on
its 100% up
there is couple blacked out channels right now but system is up and functional as normal
fishmaster
02-20-2017, 01:41 AM
I am up and running strong!- Thanks satb!
buddy b
02-20-2017, 01:47 AM
Update.... Mine just came back on!!! Server connected.
panthere
02-20-2017, 01:58 AM
Come back here too :thumbsup:
lobsterpot
02-27-2017, 03:16 PM
cat says black screen , is it just her?
whiskeynwimmen
02-27-2017, 03:17 PM
Down.......
st2014
02-27-2017, 03:19 PM
i have sound no picture anyoneelse down?
panthere
02-27-2017, 03:20 PM
Down here too since last night :(
kreas
02-27-2017, 03:20 PM
Yes its down about 15 minutes ago last night it was fine
bmichel544
02-27-2017, 03:25 PM
down to tried reboot no go
italian1
02-27-2017, 03:32 PM
Down here as well
st2014
02-27-2017, 03:36 PM
just came back on
italian1
02-27-2017, 03:37 PM
and we're back up, you guys ROCK
Hamilton1
02-27-2017, 03:37 PM
Neighbours tv is down as well black screen since last night
whiskeynwimmen
02-27-2017, 03:38 PM
Back up, thanks guys
panthere
02-27-2017, 04:08 PM
Back up! still not connect...
LQQKnGOOD
02-27-2017, 05:01 PM
Server connected here and all working fine.
LQQKnGOOD
02-27-2017, 05:05 PM
Go here to check if you are connected https://check-host.net/check-tcp?host=b3vikstv.xyz:20500
If it shows you are connected then the issue is on your end
i was told there was a hardware issue on server and the system was down until it got fix then came back on some people may need to reboot there box
frodiddy
02-28-2017, 11:24 PM
is server up? I cannot connect to server
yes it is up if you are having issues pm your reseller
crackerrog
03-02-2017, 12:19 AM
Anybody else having freezing on and off for the past hour or so?
CR
st2014
03-02-2017, 12:38 AM
been working great all day
whiskeynwimmen
03-02-2017, 04:02 PM
Anybody else having freezing on and off for the past hour or so?
CR
Yes freezing quite a bit last couple of days
riverman
03-02-2017, 04:52 PM
Yes freezing quite a bit last couple of days
my neighbor advises that he has been seeing freezing on channels 277 to 280 (Schd1 to Schd4) on satellite 82 for a while. Other than those channels the service has been running well.
whiskeynwimmen
03-02-2017, 05:54 PM
Xrated channels all down....
lionking
03-02-2017, 07:04 PM
Xrated channels all down....
Just in case I am doing a scan of sat 91 in case there is an update that moved the channels around. If they are still down after a reboot then wait until they get an update on that.
Ramjet13
03-02-2017, 07:22 PM
These hd channels are also down from this morning. I believe there sd counterpart are also down.
(2)844 artv
2845 explora
2847 Investigation
2858 Z tv
2860 serie +
2866 Vie
2872 D
2883 TVA sport 1
everything should be back to normal sorry issues today and have been resolved
don't panic if system goes down host is working on server hardware issues and there may be some downtime
hardware was exchanged all should be back to normal now
bmichel544
03-13-2017, 10:29 PM
justs whent down on bev
willydilly
03-13-2017, 10:33 PM
justs whent down on bev
Concur, down at 6:32
wd
redrooster1
03-13-2017, 10:33 PM
Yup here too.
jaybird1
03-13-2017, 10:35 PM
back up, these guys are the best so don't panic
lobsterpot
03-13-2017, 10:35 PM
all is well
domain name was having a issue
soon as it propagates on your isp should be back up for you
not all dns's propagate at same time so may take up to 30 min for some isp's
redrooster1
03-13-2017, 10:45 PM
back up here...
bmichel544
03-13-2017, 10:50 PM
i have been whit this for more than 10 years and this is the best server i hever ad they dont **** around whit excuses they fix it so fast you guys are the best
pennywise
03-13-2017, 11:08 PM
10 years? thats amazing considering its not a year old. but the service is top notch :thumbsup:
Nascar 3
03-13-2017, 11:14 PM
Good to know.Great service as usual
bmichel544
03-13-2017, 11:24 PM
i did not say i whase whit this server for 10 years i am whit this systeme for 10 years (whit diferent servers) and this is the most realiable server so fare
Down as of 5:30am anyone else.
rhsalt54
03-29-2017, 10:07 AM
Down as of 5:30am anyone else.
Yep down here too
styzer
03-29-2017, 10:24 AM
Yes down here too
do not panic
b3vikstv is aware of the situation and are fixing it
rest assured we are not going anywhere and will fix it as soon as possible
systems back up
you may need to reboot your box if you are not connected
bmichel544
03-30-2017, 02:56 PM
getting lots of freezing this morning whit connection failled
bcbud
03-30-2017, 03:03 PM
down here was freezing, now down
whiskeynwimmen
03-30-2017, 03:04 PM
Down,no connection....
syabus
03-30-2017, 03:08 PM
Just back up now.
bmichel544
03-30-2017, 03:17 PM
back up here to
bcbud
03-30-2017, 03:48 PM
up here also
bmichel544
04-03-2017, 11:30 AM
no connection this morning am i the only one whit connection faled
bcbud
04-03-2017, 11:36 AM
also down here , no connection
ernie1946
04-03-2017, 11:43 AM
same here also down unable to connect
bmichel544
04-03-2017, 12:12 PM
you guys are fast back up tks the best
Simy200
04-03-2017, 12:18 PM
Down 😥 Me too
whoknows
04-03-2017, 12:20 PM
Down Me too
The guy that posted before you said he is not down. Try refiring your box as all is good.
kenorakid
04-03-2017, 12:36 PM
my brother was down , came back but freezing bad, his internet was down yesterday so it may just be the system is taking time to reset
bcbud
04-03-2017, 12:45 PM
back up now
whiskeynwimmen
04-03-2017, 03:44 PM
Are we down?
fta4ever
04-03-2017, 03:47 PM
Seems some are up, some are down...
Still waiting... :-)
italian1
04-03-2017, 03:49 PM
yes we are down again
Are we down?
lionking
04-03-2017, 03:52 PM
Yes same here and I tried a reboot and still not connecting.
Update: Connecting now
fta4ever
04-03-2017, 03:53 PM
Just came back...
syabus
04-03-2017, 05:54 PM
It is down again. Sever not connecting.
bcbud
04-03-2017, 06:06 PM
up again 11:05
syabus
04-03-2017, 06:06 PM
It came back up again.
bcbud
04-03-2017, 06:24 PM
making. crackling sounds and now down
italian1
04-03-2017, 06:46 PM
there is definitely something going on today, this is the third time down now
tolip9
04-03-2017, 06:49 PM
All down... No server
whiskeynwimmen
04-03-2017, 06:53 PM
Down again.....
BigBern
04-03-2017, 06:55 PM
Hopefully satb will let us know what the problem is.
italian1
04-03-2017, 07:20 PM
And its back up again, hope its all sorted out for tonight Sens vs Red Wings game. GO SENS GO
whiskeynwimmen
04-03-2017, 07:25 PM
And its back up again, hope its all sorted out for tonight Sens vs Red Wings game. GO SENS GO
Spoke too soon lol,down again
italian1
04-03-2017, 07:33 PM
damn , well hope this gets sorted out for tonight
Spoke too soon lol,down again
willydilly
04-03-2017, 07:34 PM
damn , well hope this gets sorted out for tonight
Tonight? What about the Jays opener on right now?
wd
tvguys
04-03-2017, 08:01 PM
Don't worry guys we are aware of the problem and our host is working to correct it. Should be back up soon. Cheers.
bmichel544
04-03-2017, 08:39 PM
any news fron the host ???
they are having hardware issues and are working on it it's not just our server but the hole host and they are working on it
no eta at this time hopefully soon
there has been a temp server added reboot your box and you should reconnect
this is only a temp server till main host comes back up
edrik
04-03-2017, 10:14 PM
naw, still not working
not all providers dns's have resolved yet
KIDWCKED
04-03-2017, 10:35 PM
working great here after boot..:thumbsup:
italian1
04-03-2017, 11:54 PM
Rebooted several times no go
Rebooted my receiver and all is good again thanks for the heads up
make sure you are using url b3vikstv.xyz
everything is back up
syabus
04-04-2017, 12:07 AM
All back up now. Watching Global BC News and also CTV BC News. Switching back and forth and working well.
reboot your box system is up
make sure you are using the url b3vikstv.xyz
polar bear1973
04-05-2017, 10:47 PM
working good with freeze free channels
camaro
04-09-2017, 11:21 AM
North is down this morning, maybe just maintenance :)
rhsalt54
04-09-2017, 11:33 AM
North is down this morning, maybe just maintenance :)
must be on your end, up and running fine here.
nobodyspecial
04-09-2017, 11:34 AM
North is down this morning, maybe just maintenance :)
issue is at your end
LordNight666
04-09-2017, 01:07 PM
Down there too.
system is up and running
fine check your signal
check box has net
reboot
everything is running fine on b3vikstv's end
camaro
04-09-2017, 04:46 PM
Thanks guys, working fine now, took a while to find the problem. Feel kind of stupid. The lady told me that we lost current last night which cause my stb in my bedroom to turn on when electricty came back. So this morning in the living room the stb would not connect which is completely normal. Now that it works fine, i'm going outside lollllll
packrat
04-10-2017, 01:36 PM
Is north down just says connecting and that is as far as it goes checked all connections redid stb and same thing?
pennywise
04-10-2017, 02:36 PM
north is up
Homer Jay
04-20-2017, 09:29 PM
I am getting freezing on channels or is this just me?
pennywise
04-20-2017, 11:40 PM
system running smooth try rebooting your equipment
I am getting freezing on channels or is this just me?
everything is working great pm me if having issue with your user name and I will have it looked into
rescan check your net check your signal
running flawless hear
haha11
04-21-2017, 12:01 AM
satb, can you remind neighbor when this was down :no:
keep it up :thumbsup:
EDIT: hehe, jinxed it :(
ssr316
04-21-2017, 03:36 AM
server down?
italian1
04-21-2017, 03:40 AM
server down?down here at 11:30
pennywise
04-21-2017, 03:42 AM
Yes we are down stay tuned
syabus
04-21-2017, 03:55 AM
It is up now @2054hrs PDT.
pennywise
04-21-2017, 03:55 AM
Should be good reboot if needed may be up and down just a bit
ssr316
04-21-2017, 03:56 AM
up now...thanks
uxsat
04-30-2017, 11:15 PM
Is the server OK. I seem to be having a problem that looks like it started within the past hour or two.
everything running fine for me
you can pm me your username and we can have your account looked at
Athame
05-10-2017, 07:29 PM
Down here atm
Resolved :)
system is up and running fine pm your reseller your username so they can check your status
Ramjet13
05-27-2017, 10:35 PM
Looks like we are down.
aceallenk
05-27-2017, 10:35 PM
How is this service right now?
willydilly
05-27-2017, 10:36 PM
Down, as of 6:35
fta4ever
05-27-2017, 10:37 PM
Nada, nothing, zilch...
:-)
lobsterpot
05-27-2017, 10:38 PM
cat says black screen, what gives?
sparky20
05-27-2017, 10:40 PM
Also down, hopefully it will be back up soon
kreas
05-27-2017, 10:43 PM
It's usually great almost flawless today is really a exception I've been here 2 years n as long as it's the way it's been I'm a customer forever
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