Dreamlink T1 Stuck on T1 boot Screen

[aditaya12]

I have a problem where my Dreamlink T1 is stuck on the boot screen T1 and not going beyond while green and red light is flashing on the box. I was checking and couldn't find reset button behind or under the box. Could any one please help, how to get to the factory reset option screen. Thanks

[Glatt]

Just unplug power to box!!

[aditaya12]

did many times but no luck

[nobodyspecial]

does anything show on tv?

[aditaya12]

It turns on and i can see T1 logo and then that's it.... it get stuck right there!

[nobodyspecial]

just a thought ,disconnect ethernet cable(if used) and hdmi and reboot then reconnect cables

[aditaya12]

Yes i did and even left unplugged for 30 minutes but no luck