OK2 - Support Ticket problem

[jedi]

There seems to be a problem with their Support Tickets. I created 2 Tickets on Nov 18 and just noticed that I didn't get a reply to either one yet.

I also created a new one today - it says it was submitted - but when I check the "Manage Tickets" - it is not showing there.

[nob0dy]

why three threads ?

[dishuser]

why three threads ?site was having issues earlier

[herk]

Panel is under repair We are waiting for Xtreme

[rainman]

where do you put is a Support Tickets?

[jedi]

where do you put is a Support Tickets?

If you have a problem with OK2 you can ask your reseller - and if they can't help they can send a Support Ticket directly to the OK2 guys asking for assistance. It's a nice support feature that I wish all IPTV services had.

[rainman]

If you have a problem with OK2 you can ask your reseller - and if they can't help they can send a Support Ticket directly to the OK2 guys asking for assistance. It's a nice support feature that I wish all IPTV services had.

Thanks for the reply
I pm my reseller and waiting to hear back
but I seem to be down on all channels

[dishuser]

Thanks for the reply
I pm my reseller and waiting to hear back
but I seem to be down on all channelsread post #4

[herk]

should be good ,do a reboot If you just bought today you need to contact your reseller

[iptvquebec]

OK2 channels are working now.

[1llogic]

should be good ,do a reboot If you just bought today you need to contact your reseller

EPG issue fixed as well?

[nobodyspecial]

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