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bpv
12-16-2017, 07:09 PM
Hello
I need some help, I bought a 3 month donation from ipguys.in, the donation expire now I want ipguys but with romie not ipguys.in. So I bought ipguys from romie but he email me back and says my previous provider has to delete my Mac address so that he can connect me.
I emailed ipguys 2 or 3 times already at xxxxxxxxxxx. asking them to delete my Mac address I even texted them 3 times to delete my Mac address but have not gotten any response from them. It's been more then a couple days now, I already have paid for ipguys from romie and cannot use the service.
If anyone has a solution please let me know.
Thanks

herk
12-16-2017, 09:43 PM
you should delete the live link in your post

trainee
12-16-2017, 10:23 PM
if you want to use the same box your only solution is to get your previous provider to release your mac
i am assuming you are using a mag box
if you have stb emu on an android box
or a buzz box you can change your mac to a new one

Travis Bickle
12-16-2017, 10:38 PM
Sorry to hear that....from what I hear your previous IPTV provider is a bit of a xxxxx. I hope he has the guts to release your MAC address.

minonano
12-17-2017, 01:08 PM
I was told you can have more than one portal on mag boxes. So why do you still need to release the Mac address? Anyone knows?

tbird686
12-17-2017, 02:03 PM
you cant activate the same service from 2 different suppliers on on mac

the mac has to be free to move panels

bpv
12-17-2017, 02:43 PM
Is there any other way to free my Mac address?
And does a Mac address deactivate from his panel after a while?
Because my 3 month donation is finish.

tbird686
12-17-2017, 03:05 PM
Well any reseller can email them to have it freed if there a good reseller

Or

You could always add a second service in the mean time till they figure it out...

Can pm me for ok2 service

runamok
12-17-2017, 04:09 PM
Is there any other way to free my Mac address?
And does a Mac address deactivate from his panel after a while?
Because my 3 month donation is finish.







Your mag has 2 different mac addresses one for etherenet and the other for wifi.

bpv
12-17-2017, 07:39 PM
Tbird I have ok2, bought it from romie.
Runamok I have the original mag 254 not w1 or w2 and also I don't have a wifi antenna because Ethernet is the best way to use IPTV.
The only reason why I bought from ipguys.in was because i thought it was ipguys official website.

tbird686
12-17-2017, 07:52 PM
then if he cant get it freed ask for a refund or another service


i know they said before that expired mac addresses will auto delete off the main panel but i dont know how long you have to wait

herk
12-17-2017, 09:14 PM
pm me the mac addy and ill get it deleted if you are on a ok2 panel

herk
12-17-2017, 11:23 PM
pm me the mac addy and ill get it deleted if you are on a ok2 panel

sorry i misunderstood ,your mac addy on the ok2 panel wont affect anything

bpv
12-26-2017, 05:01 PM
Just wanted everyone to know that Romie got my Mac address released from ipguys.in

turbohd
01-17-2018, 04:28 AM
i think he got it released from the ipguys owner, not the other way.