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View Full Version : Buzz doesn't connect



RIDER
03-28-2018, 02:32 PM
Every night when you power of buzz by remote and turn it on next morning it will not connect to server.
so in order for me to connect i have to reboot the box every time. i even tried exiting the app in the menu and it will not connect.

i know it an't a big problem but i am just posting my findings so the team can look into these little problems.

dishuser
03-28-2018, 04:45 PM
Every night when you power of buzz by remote and turn it on next morning it will not connect to server.
so in order for me to connect i have to reboot the box every time. i even tried exiting the app in the menu and it will not connect.

i know it an't a big problem but i am just posting my findings so the team can look into these little problems.I have never had that happen
I haven't seen anyone post about this

RIDER
03-28-2018, 05:15 PM
I have never had that happen
I haven't seen anyone post about this

thanks for your honest feedback . Do you turn off your box at night ?

dishuser
03-28-2018, 05:26 PM
thanks for your honest feedback . Do you turn off your box at night ?yes
I turn it off when not using it
it's off right now

Maestro701
03-29-2018, 11:02 AM
For me, I find that when I switch via the power button on the remote and switch on in the morning, it takes about 10 seconds to reconnect to the internet. I'm referring to the home screen where the wifi icon is in the bottom right hand corner. When I switch off for a long time and back on, the icon has the ? sign on it, which means bot connected. Doesn't really bother me though

Bicksy
03-29-2018, 12:07 PM
I kill the power to mine...next morning i turn it back on...once it loads to main screen i don't have to wait. It connects fast but i have some fast ass internet.

RIDER
03-29-2018, 01:30 PM
Good to see more feedback on this , thank you guys.

i guess it is only my unit then even i wait for 2 to 3 mins still no connect. My unit is directly hooked up to router.
but once i reboot the unit it connects right away

Maestro701
03-29-2018, 05:59 PM
Good to see more feedback on this , thank you guys.

i guess it is only my unit then even i wait for 2 to 3 mins still no connect. My unit is directly hooked up to router.
but once i reboot the unit it connects right away

What I have noticed as well is that when using wifi 5ghz the buzz doesn't connect on certain channels or the connection speed is extremely slow but I have good feeling it's my internet. I'm still doing checks.

dishuser
03-29-2018, 06:24 PM
What I have noticed as well is that when using wifi 5ghz the buzz doesn't connect on certain channels or the connection speed is extremely slow but I have good feeling it's my internet. I'm still doing checks.

go into router settings and try a different channel

squirtNcider
03-29-2018, 11:01 PM
My buddy has the same problem that when you turn it off and back on, it wont connect unless you cut the power to it. I had it here at my place for 3 days and never had a problem so it must have something to do with the internet or router.......

dishuser
03-30-2018, 01:03 AM
maybe wifi and ethernet are both turned on?

squirtNcider
03-30-2018, 03:09 AM
Well I never changed any settings when I had it here. Ran fine. My buddy hasnt changed anything either and he is having probs.....
We both ran it wired also.

dishuser
03-30-2018, 01:29 PM
Well I never changed any settings when I had it here. Ran fine. My buddy hasnt changed anything either and he is having probs.....
We both ran it wired also.

so it isn't a buzz issue

squirtNcider
04-01-2018, 02:00 PM
I would have to say it isnt a Buzz issue. Must be something with the router he is using....We both have the same internet service also.

Maestro701
04-02-2018, 10:26 PM
go into router settings and try a different channel

Actually I tried that and it seems to me like it worked. Every time I bring it out of standby the buzz remains connected...... The buzzzzz

RIDER
04-03-2018, 04:37 PM
Actually I tried that and it seems to me like it worked. Every time I bring it out of standby the buzz remains connected...... The buzzzzz

Thank you all

that might be the problem here ... box goes into standby mode
how do you turn off your box by using remote right ?

RIDER
04-03-2018, 04:55 PM
okay posting my findings.. Thanks to Maestro701

Every time i was using the remote to turn off the box, box always went on standby mode so when you turn on the box it will not connect.

in order to turn off the box properly hold the yellow button longer and you will get the option to power off the box just choose that always and you will not have this problem .

Thanks again all ... cheers

Cors79
04-17-2018, 09:38 AM
Every night when you power of buzz by remote and turn it on next morning it will not connect to server.
so in order for me to connect i have to reboot the box every time. i even tried exiting the app in the menu and it will not connect.

i know it an't a big problem but i am just posting my findings so the team can look into these little problems.

I have had the same problem. I have noticed that when I unplug the LAN cable from my router and plug it back in again it then connects to the server. Its as if the LAN port locks up.

Maestro701
04-17-2018, 05:17 PM
okay posting my findings.. Thanks to Maestro701

Every time i was using the remote to turn off the box, box always went on standby mode so when you turn on the box it will not connect.

in order to turn off the box properly hold the yellow button longer and you will get the option to power off the box just choose that always and you will not have this problem .

Thanks again all ... cheers

Good going bro, enjoy!