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subknight
04-20-2019, 05:07 AM
Before anything thanks to the team OK3 for the great work and kudos to the whole team:yeaah:

I have been having skipping/freezing issues with watching VOD TV Series for the past few days.
For example, watching "Current TV Series" "Our Planet" or "Warrior" the program keeps skipping or freezing and almost becomes so frustrating that makes one completely give up and stop watching :(

I would be very grateful if you could resolve this issue.

Once again, Thanks for the Superb work.

herk
04-20-2019, 12:40 PM
Before anything thanks to the team OK3 for the great work and kudos to the whole team:yeaah:

I have been having skipping/freezing issues with watching VOD TV Series for the past few days.
For example, watching "Current TV Series" "Our Planet" or "Warrior" the program keeps skipping or freezing and almost becomes so frustrating that makes one completely give up and stop watching :(

I would be very grateful if you could resolve this issue.

Once again, Thanks for the Superb work.
I just watched 15 minutes of the warrior and not a single freeze I am currently watching our planet and its running perfect
I am using buzz 3000

subknight
04-21-2019, 03:56 AM
I just watched 15 minutes of the warrior and not a single freeze I am currently watching our planet and its running perfect
I am using buzz 3000

Thanks for the reply herkimerjerkimer,
I also have XPL 3000 Buzz android box and as you said "Warrior" starts off fine then after few minutes it starts skipping scenes to the extent that one loses track of the story :( and as with my other iptv subs VOD I don't have this problem.( This problem also persists with my OK2 sub! )
I have wired 300 Mbps interent speed.

herk
04-21-2019, 04:01 AM
Did you change players?
At what point did it start having issues?
You need to post more details. Iwatched warriors for 15 minutes.I let our planet run for over 20 minutes without an issue

herk
04-21-2019, 04:13 AM
Post what episodes too

dishuser
04-21-2019, 04:27 AM
Thanks for the reply herkimerjerkimer,
I also have XPL 3000 Buzz android box and as you said "Warrior" starts off fine then after few minutes it starts skipping scenes to the extent that one loses track of the story :( and as with my other iptv subs VOD I don't have this problem.( This problem also persists with my OK2 sub! )
I have wired 300 Mbps interent speed.
watching it now
20 minutes in
3000 with 8.35 mbps wireless
no problems

dishuser
04-21-2019, 04:56 AM
45 minutes and still no problems

dishuser
04-21-2019, 06:28 AM
only 2 quick blips
thanx for bringing it up
great movie :thumbsup:

herk
04-21-2019, 12:52 PM
watched full episode this morning ,no blips

subknight
04-21-2019, 09:58 PM
watched full episode this morning ,no blips

Thanks for keeping the issue open and discussing it.
Its weird cause my Global Media box is not bad at all when I play ok3 TV series "Warrior" but xpl 3000 acts up(skips) after a while!
What update do u have on your xpl 3000? maybe there is a bug that needs to wait till the next update comes up and fixes it perhaps?!

Thanks for your all your help and attention.

nobodyspecial
04-21-2019, 10:25 PM
Thanks for keeping the issue open and discussing it.
Its weird cause my Global Media box is not bad at all when I play ok3 TV series "Warrior" but xpl 3000 acts up(skips) after a while!
What update do u have on your xpl 3000? maybe there is a bug that needs to wait till the next update comes up and fixes it perhaps?!

Thanks for your all your help and attention.

did you try a different media player as he mentioned?

subknight
04-21-2019, 11:40 PM
Did you change players?
At what point did it start having issues?
You need to post more details. Iwatched warriors for 15 minutes.I let our planet run for over 20 minutes without an issue

Which player are you using, please?

Thanks

herk
04-21-2019, 11:41 PM
Which player are you using, please?

Thanks

both old and default

subknight
04-22-2019, 12:23 AM
both old and default

my xpl 3000 was set on "default" player and gave me the skipping so I switched to "Old" player and seems to be ok so far :)

Thanks

nobodyspecial
04-22-2019, 12:24 AM
my xpl 3000 was set on "default" player and gave me the skipping so I switched to "Old" player and after 5 minutes and 37 seconds the skipping came back :(

have you cleared cache recently?

subknight
04-22-2019, 12:32 AM
have you cleared cache recently?

I do that all the time, why? should I not do that?

Thanks nbs

nobodyspecial
04-22-2019, 12:34 AM
I do that all the time, why? should I not do that?

Thanks nbs

when you clear cache do you go to home,settings ,more ,apps etc?

dishuser
04-22-2019, 12:37 AM
my xpl 3000 was set on "default" player and gave me the skipping so I switched to "Old" player and seems to be ok so far :)

Thanks
I used old when I watched it last night

subknight
04-22-2019, 12:38 AM
when you clear cache do you go to home,settings ,more ,apps etc?

No, I only use the brush symbol next to the on/off on home page? is that sufficient?
where do I go after home,settings ,more ,apps---> ? after apps what do I clear cache on? I mean which app or apps?

Thanks nbs

nobodyspecial
04-22-2019, 12:41 AM
No, I only use the brush symbol next to the on/off on home page? is that sufficient?
where do I go after home,settings ,more ,apps---> ? after apps what do I clear cache on? I mean which app or apps?

Thanks nbs

buzztv 2 The broom is memory

subknight
04-22-2019, 12:41 AM
I used old when I watched it last night

Thanks du, I just switched to "old" player and seem to have fixed the problem :)
Thanks to you all for being so patient :)
kudos to you, nbs, herkimerjerkimer and all good friends here in our great forum who patiently help one another :)

subknight
04-22-2019, 12:43 AM
buzztv 2 The broom is memory

oh so is it bad to clear memory all the time? :( cause I do that all the time :(

nobodyspecial
04-22-2019, 12:45 AM
oh so is it bad to clear memory all the time? :( cause I do that all the time :(

no its not....

some1random
05-04-2019, 03:17 PM
In light of vader having issues i picked up 3 months of ok2 for mac use. Had vader for over a year with no problem but used secondary player.
Now on ok2 i get the skip after around 10 to 15 minuets of watching and once it happens it seems persistently happening every two to three minuets. Im was trying to watch the new dragon cartoon movie but gave up. I tried default but didnt help.
Will try old player and see what happens.
Thanks

herk
05-04-2019, 03:50 PM
In light of vader having issues i picked up 3 months of ok2 for mac use. Had vader for over a year with no problem but used secondary player.
Now on ok2 i get the skip after around 10 to 15 minuets of watching and once it happens it seems persistently happening every two to three minuets. Im was trying to watch the new dragon cartoon movie but gave up. I tried default but didnt help.
Will try old player and see what happens.
Thanks

its not a buzz issue
https://www.satfix.to/showthread.php?208350-Ok2-3-server-isues