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herk
11-06-2019, 02:30 PM
if you are getting the 404 error hit the back button then connect It will take a minute to load

burnsy
11-08-2019, 12:00 AM
Hi folks i was having issues with my 1000 and 3000 I cleared the data then re entered the info as per NBS suggestion and boom up and running no issues well so far lol thanks NBS both live and vod working

nobodyspecial
11-08-2019, 12:24 AM
clearing data did not work with the 4000 ,It did install the correct channel list but live tv did
not work. Vod did though
Buzz have been contacted

herk
11-08-2019, 12:49 AM
cnn should be on channel 340

burnsy
11-08-2019, 01:17 AM
OK I messed up heres what fixed both live tv and vod I went to server settings and "Reset info" then re entered the server name and the server URL all good now my apologies for not using the correct wording

nobodyspecial
11-08-2019, 02:05 AM
tried the 3900 ,cleared info in server settings didnt work
I had to clear data to get correct portal and tv

kyzursozay
11-08-2019, 05:41 AM
Done all with 3900 now it loads channel list but every channel (no stream available try again later)? VOD works.

burnsy
11-08-2019, 01:37 PM
Just to be sure it wasn't a fluke I checked both the 1000 and 3000 this morning before I left for work and live and vod are working I am on the new portal as the channels are all different from what I had Wednesday

Putski
11-08-2019, 03:01 PM
tried the 3900 ,cleared info in server settings didnt work
I had to clear data to get correct portal and tv

I cleared data reentered server info,
I get vod no live tv just keeps spinning..
it says connected

nobodyspecial
11-08-2019, 03:07 PM
I cleared data reentered server info,
I get vod no live tv just keeps spinning..
it says connected
That's what I got with my 4000 too

GSATV
11-08-2019, 03:37 PM
I am on the new portal as the channels are all different from what I had Wednesday

We're not talking a new portal URL here are we?? not good for me if so! lol I've got hardcoded APKS alllll over out there!

herk
11-08-2019, 03:38 PM
The url has not changed

GSATV
11-08-2019, 03:40 PM
The url has not changed

THANK YOU! phheew

kyzursozay
11-08-2019, 09:49 PM
Have cleared server portal settings on Buzz 3900 (green button), cleared catche in storage, cleared memory with sweep icon & rocket button, rebooted, used different server portal positions (7 & 10 instead of 1& 4) to reinsert portal details for ok3 Still no change, VOD works all live channel streams unavailable. Other service (not ok2) works fine.

herk
11-08-2019, 09:59 PM
Have cleared server portal settings on Buzz 3900 (green button), cleared catche in storage, cleared memory with sweep icon & rocket button, rebooted, used different server portal positions (7 & 10 instead of 1& 4) to reinsert portal details for ok3 Still no change, VOD works all live channel streams unavailable. Other service (not ok2) works fine.
According to other posts you have to clear the data
post 6

kyzursozay
11-09-2019, 02:34 AM
According to other posts you have to clear the data
post 6

Not sure how or what clear the data means? Have cleared portal settings spaces are blank. Used different portal after erasing all data. No change VOD works live streams unavailable?

nobodyspecial
11-09-2019, 03:08 AM
Not sure how or what clear the data means? Have cleared portal settings spaces are blank. Used different portal after erasing all data. No change VOD works live streams unavailable?

if you go to settings, more ,apps system apps ,buzztv 2 ,you will see a lot of options
Clearing data is one Also this is where you will clear cache This should be done on a regular basis

ifonlyihad1
11-09-2019, 03:11 AM
clearing Cache is your friend.

headmeetwall
11-09-2019, 05:55 AM
I'm still getting a 404 not found message. I've cleared cache, done the back button trick talked about in another post, verified the url is correct, pressed the green button to reset info(which did nothing that I could see). Reset my router & dsl, rebooted and finally introduced my head to the wall in frustration.😁 I'm running a buzz tv box 3000.

herk
11-09-2019, 06:19 AM
I'm still getting a 404 not found message. I've cleared cache, done the back button trick talked about in another post, verified the url is correct, pressed the green button to reset info(which did nothing that I could see). Reset my router & dsl, rebooted and finally introduced my head to the wall in frustration.�� I'm running a buzz tv box 3000.

Then clear data

kyzursozay
11-09-2019, 10:15 AM
if you go to settings, more ,apps system apps ,buzztv 2 ,you will see a lot of options
Clearing data is one Also this is where you will clear cache This should be done on a regular basis


Finally success. On my 3900; Settings; Apps; Buzz TV, Buzz TV2 ; CLEAR DATA; CLEAR CATCHE. Reinterred new URL streams now work! Hope this helps other feeble seniors like me. Lol

nobodyspecial
11-09-2019, 04:05 PM
I'm still getting a 404 not found message. I've cleared cache, done the back button trick talked about in another post, verified the url is correct, pressed the green button to reset info(which did nothing that I could see). Reset my router & dsl, rebooted and finally introduced my head to the wall in frustration.�� I'm running a buzz tv box 3000.

i have fixed at least a dozen 3000's by resetting info in server settings(green button) and re-inputing info
As herk posted clear your data

Putski
11-09-2019, 04:17 PM
ok I got the basic back up and running, now the xr deleted cache and data reentered info still no live tv
vods work, its hooked to the new server but the wheel just keeps spinning..
also lost all local channels, and is it the server or the player when the volume go's up and down?

nobodyspecial
11-09-2019, 04:24 PM
ok I got the basic back up and running, now the xr deleted cache and data reentered info still no live tv
vods work, its hooked to the new server but the wheel just keeps spinning..
also lost all local channels, and is it the server or the player when the volume go's up and down?

yes this doesnt fix the 4000 Maybe once the panels are up a mac reset might work
Changing the mac on a 3000 to that of the 4000 mac doesnt work either

Putski
11-09-2019, 04:33 PM
I have nothing but time and patience, thats all about testing!
Thanks for all the hard you all do...

just wondering if you all have any hair left.. lol

Emporium
11-09-2019, 05:07 PM
XPL3000 and I did a clear data last night, and it now works perfectly fine. Channel changes are nice and quick also. Nice job. Thnx.

A few streams are not correct (but NHL is there now :) ) , channels re-ordered, and some channels no longer there (ex: space :cry:), but I guess once the migration and all are completed they will get back to channel streams optimizations. I'm sure they are aware of the few issues.

Thnx for all the hard work to the team.

headmeetwall
11-09-2019, 10:51 PM
So today I tried a different server instead of number 1. Noticed Mac addresses were different on some of them but #5 Mac address is the same as one, & low & behold working now.

dishuser
11-09-2019, 11:07 PM
So today I tried a different server instead of number 1. Noticed Mac addresses were different on some of them but #5 Mac address is the same as one, & low & behold working now.

then you must have changed 2,3 and 4

pugsycan
11-09-2019, 11:20 PM
So today I tried a different server instead of number 1. Noticed Mac addresses were different on some of them but #5 Mac address is the same as one, & low & behold working now.


then you must have changed 2,3 and 4

If he did data reset they should have all gone back to original

dishuser
11-09-2019, 11:30 PM
If he did data reset they should have all gone back to original

they only cleared cache

headmeetwall
11-11-2019, 12:46 AM
Actually I did clear data, or tried to anyway. I pressed the green button, confirmed that I wanted to clear data, but it left server info. That was why I didn't think it had worked. I haven't changed the Mac addresses cause I'm not sure where to go to do that.

dishuser
11-11-2019, 12:48 AM
Actually I did clear data, or tried to anyway. I pressed the green button, confirmed that I wanted to clear data, but it left server info. That was why I didn't think it had worked. I haven't changed the Mac addresses cause I'm not sure where to go to do that.

settings/more/apps/buzz tv
that's how you clear data