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BurntCircuits
02-05-2020, 10:53 PM
My buzztv xrs 4000 keeps reverting back to 1080p under advanced settings / display / screen resolution . I have to manually keep moving it to 4k 30hz . Also the top section for auto switch to best resolution is greyed out so you cant even access this section ? Any help would be appreciated .

nobodyspecial
02-06-2020, 12:23 AM
I have no issues changing auto settings or resolution and keeping the settings

nobodyspecial
02-07-2020, 01:06 AM
what are your tv specs|?

BurntCircuits
02-08-2020, 12:14 AM
Lg oled c9 - 4k with hdmi 2.1

nobodyspecial
02-08-2020, 12:27 AM
Lg oled c9 - 4k with hdmi 2.1

Have you tried playing with the tv settings?
Ill ask buzz to look at this thread as i have tried it on a couple of tvs no issues

BurntCircuits
02-08-2020, 02:26 PM
On the user interface for the xrs4000 under advanced settings / display / screen resolution it keeps reverting back to 1080p60hz . I change it to 4k30hz and save the change but the next time icome back it reverts back to 1080p60hz . Also on the user interface under resolution settings the top section - auto adjust to best resolution is greyed out so i cannot access this section

The Noof
02-08-2020, 02:38 PM
My buzztv xrs 4000 keeps reverting back to 1080p under advanced settings / display / screen resolution . I have to manually keep moving it to 4k 30hz . Also the top section for auto switch to best resolution is greyed out so you cant even access this section ? Any help would be appreciated .

Are you sure the content you're watching is 4k in nature?If your particular tv doesn't upscale, it will revert back to the programs native display resolution.It all depends on your tv & the source you're trying to watch.

nobodyspecial
02-08-2020, 03:03 PM
My buzztv xrs 4000 keeps reverting back to 1080p under advanced settings / display / screen resolution . I have to manually keep moving it to 4k 30hz . Also the top section for auto switch to best resolution is greyed out so you cant even access this section ? Any help would be appreciated .


Have you tried playing with the tv settings?
Ill ask buzz to look at this thread as i have tried it on a couple of tvs no issues


On the user interface for the xrs4000 under advanced settings / display / screen resolution it keeps reverting back to 1080p60hz . I change it to 4k30hz and save the change but the next time icome back it reverts back to 1080p60hz . Also on the user interface under resolution settings the top section - auto adjust to best resolution is greyed out so i cannot access this section
Instead of repeating your post it helps to answer
thanks

Aggy
02-14-2020, 02:48 AM
On the user interface for the xrs4000 under advanced settings / display / screen resolution it keeps reverting back to 1080p60hz . I change it to 4k30hz and save the change but the next time icome back it reverts back to 1080p60hz . Also on the user interface under resolution settings the top section - auto adjust to best resolution is greyed out so i cannot access this section

I had the same issue when I first got the box...took me a while to figure it out. Make sure "auto switch to best dolby vision" is off and make sure "dolby vision" is disabled....under the screen resolution settings.

BurntCircuits
02-15-2020, 03:12 PM
Thank you . This solved it .