Box not responding

[JYNX]

Hi, i have a Pinwheel HD and the box open but when i press on the remote's buttons i see the green led dot doing its job but nothing appends. The box stays open on a channel and stays. Cant power it off with remote or front button. Any suggestions please ?

Thanks :-)

[bacardiparti_85]

check this in sticky hope it will help
https://www.satfix.to/showthread.php?139899-How-to-FIX-your-Units-if-no-video-or-stuck-on-boot