View Full Version : software caused connection to abort
squirtNcider
02-23-2021, 07:46 PM
My buddy's XPL3000 just had this pop up 'software caused connection to abort'
Now he cant connect to OK2 at all. I had him do a factory reset and still wont connect. Maybe try a hard reset? I assume its an issue with the buzz app in his box?
nobodyspecial
02-23-2021, 07:58 PM
My buddy's XPL3000 just had this pop up 'software caused connection to abort'
Now he cant connect to OK2 at all. I had him do a factory reset and still wont connect. Maybe try a hard reset? I assume its an issue with the buzz app in his box?
that is not a buzz message ,maybe mag/stalker?
squirtNcider
02-23-2021, 08:36 PM
He has an XPL3000 and is running OK2. I asked him if he used Youtube or any other apps and he said he tried once when he first got the box over a year ago but hasn't since. It maybe some other app that's causing his box to drop connection?
dishuser
02-23-2021, 08:37 PM
wired or wireless?
squirtNcider
02-23-2021, 08:42 PM
Tried both ways.....also turning one off when trying the other.
nobodyspecial
02-23-2021, 08:44 PM
you sure he is using the buzz software?
I did talk to the dev who told me that is not a message in their software
dishuser
02-23-2021, 08:45 PM
Tried both ways.....also turning one off when trying the other.
dhcp or static?
squirtNcider
02-23-2021, 08:55 PM
He uses the 'livetv' from the main page to connect. If it is some other app thats causing this, Ill walk him through a hard reset.
dhcp. The clock is correct so I know he is getting an internet connection for sure.
dishuser
02-23-2021, 09:00 PM
He uses the 'livetv' from the main page to connect. If it is some other app thats causing this, Ill walk him through a hard reset.
dhcp. The clock is correct so I know he is getting an internet connection for sure.
try static
he might have an ip conflict on that network
squirtNcider
02-23-2021, 10:01 PM
Not sure if I want to walk this guy through that on the phone in case something goes wrong. Good buddy of mine but not very technical. Im surprised he can change channels without a problem....lol...Not that bad but......
dishuser
02-23-2021, 10:19 PM
Not sure if I want to walk this guy through that on the phone in case something goes wrong. Good buddy of mine but not very technical. Im surprised he can change channels without a problem....lol...Not that bad but......
then have him turn off everything connected to the network
and he can't screw it up by going static cause you can always go back to dhcp
squirtNcider
02-23-2021, 11:00 PM
I walked him through a hard reset and still the same. Wierd thing is I was going to try a different service for him with user/pass but none of the servers have 'streaming line' Only show 'user credentials' Is the box stuck on an old version? Tried to update but said 'no updates available'
dishuser
02-23-2021, 11:07 PM
I walked him through a hard reset and still the same. Wierd thing is I was going to try a different service for him with user/pass but none of the servers have 'streaming line' Only show 'user credentials' Is the box stuck on an old version? Tried to update but said 'no updates available'
you select user credentials and then enter user/pass
squirtNcider
02-23-2021, 11:42 PM
We did that but why doesnt 'streaming line' show up? I looked at my box and if I uncheck 'streaming line', even with user credentials checked and entered, it comes up sub expired. Recheck the streaming line box and it connects on my end. Isnt he supposed to have that above user credentials. I assume your box has it also but his doesnt.
Maestro701
02-23-2021, 11:52 PM
Not sure if I want to walk this guy through that on the phone in case something goes wrong. Good buddy of mine but not very technical. Im surprised he can change channels without a problem....lol...Not that bad but......
That's why I am scepticle about this message he says he is getting. I have never seen that message pop up
dishuser
02-23-2021, 11:54 PM
I walked him through a hard reset and still the same. Wierd thing is I was going to try a different service for him with user/pass but none of the servers have 'streaming line' Only show 'user credentials' Is the box stuck on an old version? Tried to update but said 'no updates available'
what version do you have and what does he have?
squirtNcider
02-24-2021, 12:09 AM
Well, the funny thing is, he wrote the message down off the screen so he wouldn't forget.....lol.
I call him tomorrow and ask him what version he has and get back to ya with it.....Wife is watching Bell so cant check mine at the moment....She is in a good mood right now, gonna keep it that way......lol
squirtNcider
02-25-2021, 11:19 PM
His version is 2.0 (247) 02 14 2......
dishuser
02-25-2021, 11:22 PM
His version is 2.0 (247) 02 14 2......
that's 2 years old
squirtNcider
02-25-2021, 11:35 PM
Thats what we got when he did the factory reset. When we check updates, it says no updates available. Tried to go to Aptoide, said no internet connection but then let him update to new version of aptoide. Trying to connect to OK2, it says cannot connect to server.
I thought there was a way to force the buzztv2 update on aptoide?
dishuser
02-25-2021, 11:39 PM
Thats what we got when he did the factory reset. When we check updates, it says no updates available. Tried to go to Aptoide, said no internet connection but then let him update to new version of aptoide. Trying to connect to OK2, it says cannot connect to server.
I thought there was a way to force the buzztv2 update on aptoide?
search buzztv 2
if necessary select more after initial search
squirtNcider
02-25-2021, 11:48 PM
Well, I went to Aptoide and went to search. The keyboard comes up but wont let me type anything in. After putting the cursor on 'b' and hit OK, the keyboard disappears. Happens on mine as well as my friends........
I used my air mouse keyboard on my box and buzztv 2 doesnt show up anywhere, even after hitting 'more'
dishuser
02-25-2021, 11:58 PM
Well, I went to Aptoide and went to search. The keyboard comes up but wont let me type anything in. After putting the cursor on 'b' and hit OK, the keyboard disappears. Happens on mine as well as my friends........
I used my air mouse keyboard on my box and buzztv 2 doesnt show up anywhere, even after hitting 'more'
that's weird that it was removed
squirtNcider
02-26-2021, 12:21 AM
Yeah, now it can only update through the buzz app and his box tells him no updates available.......
nobodyspecial
02-26-2021, 12:39 AM
the version on aptoide is not there It was posted for users stuck on 1.6
Ill see if i can find out if maybe the update server is off
squirtNcider
02-26-2021, 01:03 AM
That would be great.....
nobodyspecial
02-26-2021, 01:16 AM
buzz2 is available on filelinked if you use it
squirtNcider
02-26-2021, 01:29 AM
Never heard of it. I googled it and is it some app I can install on the box?
nobodyspecial
02-26-2021, 01:32 AM
Never heard of it. I googled it and is it some app I can install on the box?
yes it is a method to load files ,best to load on usb and sideload it
take your time aND Dismiss any pop ups that come up
squirtNcider
02-26-2021, 01:39 AM
Will I find it through aptoide on the buzz box?
dishuser
02-26-2021, 02:32 AM
Will I find it through aptoide on the buzz box?
nope
use filelinked
squirtNcider
02-26-2021, 02:43 AM
ahhhh, ok. Ill get the file and see how it goes.....Is it an update or a clean install of a newer version?
squirtNcider
02-26-2021, 03:44 PM
Found it but it says: App not installed The package appears to be corrupt....I tried twice to make sure.
I have the box with me now. I did get it to connect but had to hit 'connect' a few times as it kept saying 'cannot get a response from server' Once I backed out of the server section, it would connect.
Any other way to get this box up to date?
nobodyspecial
02-26-2021, 11:49 PM
Found it but it says: App not installed The package appears to be corrupt....I tried twice to make sure.
I have the box with me now. I did get it to connect but had to hit 'connect' a few times as it kept saying 'cannot get a response from server' Once I backed out of the server section, it would connect.
Any other way to get this box up to date?
file sent....
squirtNcider
02-27-2021, 07:15 PM
All good now, thank you
amxman
02-27-2021, 09:28 PM
Having the same issues here, would it be possible to get a copy of that file? Thanks
dishuser
02-27-2021, 09:42 PM
Having the same issues here, would it be possible to get a copy of that file? Thanks
how long have you been having this issue?
nobodyspecial
02-27-2021, 11:15 PM
Having the same issues here, would it be possible to get a copy of that file? Thanks
What version are you at?
amxman
02-27-2021, 11:47 PM
how long have you been having this issue?
Since this morning when I did a factory reset
amxman
02-27-2021, 11:48 PM
What version are you at?
Currently stuck on version 1.6 (86)
nobodyspecial
02-28-2021, 12:05 AM
Currently stuck on version 1.6 (86)
file sent....
Miranda
04-06-2021, 01:27 AM
I am having the same issues I’m also stuck on version 1.6(86) would you be so kind and send me the file. Thanks
nobodyspecial
04-06-2021, 01:40 AM
I am having the same issues I’m also stuck on version 1.6(86) would you be so kind and send me the file. Thanks
pm sent.....
Miranda
04-08-2021, 10:31 PM
I continue to have the same problem with version 1.6(86) I did a factory reset and it did not help I also did a hard reset with no success.my pvr is no longer there and when I press update it show connect service fail.is there anyone that can help me.thank you in advance.
dishuser
04-08-2021, 10:40 PM
I continue to have the same problem with version 1.6(86) I did a factory reset and it did not help I also did a hard reset with no success.my pvr is no longer there and when I press update it show connect service fail.is there anyone that can help me.thank you in advance.
did you not read the latest posts?
Miranda
04-09-2021, 12:06 AM
Yes, which one would you be referring to?
nobodyspecial
04-09-2021, 12:18 AM
I continue to have the same problem with version 1.6(86) I did a factory reset and it did not help I also did a hard reset with no success.my pvr is no longer there and when I press update it show connect service fail.is there anyone that can help me.thank you in advance.
what did you do with the file I sent you?
Miranda
04-09-2021, 12:32 AM
I put it on a USB and I plugged it into my buzz tv. It will not load.
nobodyspecial
04-09-2021, 12:42 AM
using appinstaller? did you try another stick?
i have sent file to six people and it worked no issues
Miranda
04-09-2021, 12:48 AM
Thank you for the reply. I will try this tomorrow and update you.
Miranda
04-09-2021, 07:47 PM
I did exactly what you said and everything is back to normal. Thank you for the information. I appreciate it.
nobodyspecial
04-09-2021, 09:19 PM
Good ,glad to hear
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