Locking up

[dogdayz]

For the last couple of days both of my 4900's lock up when changing channels, I get "stream is not available". If I go into server settings and press reconnect then it works again until I try another channel.

[nobodyspecial]

Have you tried both players?
Since it's affected both boxes it's more likely to be server related
What service?

[dishuser]

what firmware and software versions do you have?
have you tried other video player?

[dogdayz]

V20220624
5.0.727

Haven't tried other player.

[dishuser]

V20220624
5.0.727

Haven't tried other player.

check for update

[dogdayz]

I did - no update available.

(Sorry, this is an X5. I have a 4900 also having similar trouble)

[sat9182]

I did - no update available.

(Sorry, this is an X5. I have a 4900 also having similar trouble)

mac address or xcapi user/pass

i highly suggest if mac address and server offers user pass xcapi to switch to user pass

[dogdayz]

using mac, I don't have a user/pass

[dishuser]

using mac, I don't have a user/pass

ask to switch
it's better especially for buzztv users

[dishuser]

almost forgot
to update that version on the x5 you need an sd card
you will have to redo data

[dogdayz]

I switched to user/pass and it seems to be good now. Thanks.