Access Denied

[stoner66]

Hi there am a member on one site and all was good would log in and all good but on Friday started tog et this message when trying to connect to site.

Access Denied
xxxxxxxxx is using a security service for protection against online attacks. An action has triggered the service and blocked your request.

Please try again in a few minutes. If the issue persist, please contact the site owner for further assistance.

REFERENCE ID
bf8c887e6f7848a86d8e8a07f3ad0b4d

Protected by StackPath

I even tried another laptop in house and the same thing and my cell phone. I can connect if use my ohone without wifi on and use the data from phone. So not sure what is preventing it from connecting to site. The site says no one else having problems and to clear the cache which i have but same thing. Does anyone know any ideas that might work or what might be preventing site from connecting. I am running Windows with Microsoft Edge and Firefox get same error on both.

[dishuser]

have you rebooted modem?

[stoner66]

Yes rebooted router and unplugged for a few min then plugged back in cleaned out cache and same thing

[Ryu]

are you using vpn? if not then try with vpn

[runamok]

Try Chrome

[auggie]

clean Cookies & history may fix it

[stoner66]

I have cleaned out the cache of cookies and history and have tired Firefox and still get this. I unplugged router and plugged back in might have to ask upstairs if they can reset the modem for few min. Not using VPN at all on computer. Okay maybe will try Chrome and see.

[stoner66]

Okay downloaded Chrome and getting same message so kind of lost now.
I am going into settings on Edge and then Privacy, search and services
Clear browser data checking
Browsing history
Download history
Cookies
Cached images
Then click on clear now this is what |I am doing is this correct

[auggie]

have a read here: hxxps://support.stackpath.com/hc/en-us/sections/5585547570331-WAF-Policies-Explained

This may help but worth a read

[dishuser]

rebooting modem should generate a new ip

[stoner66]

K all thanks for all your help. I had router unplugged while at work . When I go home plugged in and now seems to work a. Please close threat . Once again thanks to all.