Won't turn on

[maird57]

Bought this XRS4900 a year ago May. I put it away when I purchased an X5 to test. Pulled it out today and it won't turn on. The red light comes on. I tried the original remote, an X5 remote and the Harmony One remote that was programmed for it. No luck. Did the toothpick thing in the AV port. I contacted Buzz and their answer was it's DOA. I was surprised that they didn't give me any suggestions, just said to purchase a 5 series box. Sounds like customer support is not as good as it used to be!!! Any suggestions???

[dishuser]

are you using original power supply?
the one from the x5 won't work

[maird57]

are you using original power supply?
the one from the x5 won't work

Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.

[dishuser]

Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.

x5=5 volt
4900=12 volt
huge difference ;)

[maird57]

Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.

All is good. Works fine. I'm surprised that Buzz didn't ask me that!!!

Thanks Dishuser!!!

[The Noof]

You're lucky you didn't go the OTHER way (12v to 5v stb).You would be needing some new hardware.

[nobodyspecial]

All is good. Works fine. I'm surprised that Buzz didn't ask me that!!!

Thanks Dishuser!!!

I better remind them to dumb it down

[Hobby]

That’s the way Dishuser is, he really knows his voltages.