One touch recording not working if you change channels

[Coaster]

Hello,

Running Buzz 4900XR
I can only record the channel I'm watching. Was working fine for years and then poof?
Any ideas?
Thanxs

Coaster

[dishuser]

mac,xc api or m3u account?

[Coaster]

Hello dish,

XC API

[herk]

Check account info
How many streams?

[Coaster]

Max. conn:2
Active conn:1

[dishuser]

Hello dish,

XC API

what are firmware and software versions?

[Coaster]

Firmware V20220923

[Coaster]

IPTV Version 5.0.946

[dishuser]

IPTV Version 5.0.946

have the same
I have one button record off
I press red button to start recording and select save
no issues watching a different channel

[Coaster]

have the same
I have one button record off
I press red button to start recording and select save
no issues watching a different channel

Mine was like that but now when I changed channels a few seconds later I get text box
Recording is in progress
The recording will be cancelled if you change channels
???

[dishuser]

Mine was like that but now when I changed channels a few seconds later I get text box
Recording is in progress
The recording will be cancelled if you change channels
???
I channel surfed and recording is still going

[dishuser]

did you turn one button recording off?

[Coaster]

did you turn one button recording off?

No it was on but I toggled it off and back on again and it seems to be working.
I'll check in tomorrow and let you know if everything all back to normal?.
As always Thank You so much for taking the time to help me out...you too herk.
Have a great night

Coaster

[Emporium]

No it was on but I toggled it off and back on again and it seems to be working.
I'll check in tomorrow and let you know if everything all back to normal?.
As always Thank You so much for taking the time to help me out...you too herk.
Have a great night

Coaster

I have seen cases where a server gets a little overloaded and the number of connections it reports to the box are not correct. When channel surfing, as it opens another stream when you change channel, the previous stream take a long time to be detected by the panel as idle/disconnected and it detects it as a simultaneous stream.

So then when you start the recording, it assumes that it is at max streams, and therefore when you try to change channel after, it assumes there are no streams available. I have tested this with one panel and I would monitor the number of connections and as soon as the panel would release the "idle" connection, or I would manually kill it, then changing channel worked fine.

Unfortunately not much you can do on the user end, other than possibly waiting some time (could take up to a minute) for the idle connections to completely drop. I find (at least with the server I tested), that the issue was worse when the stream type was using HLS/M3U8. Switch stream type to TS seemed to help in dropping the connections quicker and the issue was less noticeable.

[Maestro701]

Used to happen to me can't recall what I did to fix it. Have to look back through a couple threads.

[Maestro701]

Hello,

Running Buzz 4900XR
I can only record the channel I'm watching. Was working fine for years and then poof?
Any ideas?
Thanxs

Coaster

Also noticed you opened a thread about his same issue in 2023 and was given a solution that worked.

I'm using the classic right now and I'm encountering the same issue. I believe last time I went through this I was using the 4900

[Coaster]

I have seen cases where a server gets a little overloaded and the number of connections it reports to the box are not correct. When channel surfing, as it opens another stream when you change channel, the previous stream take a long time to be detected by the panel as idle/disconnected and it detects it as a simultaneous stream.

So then when you start the recording, it assumes that it is at max streams, and therefore when you try to change channel after, it assumes there are no streams available. I have tested this with one panel and I would monitor the number of connections and as soon as the panel would release the "idle" connection, or I would manually kill it, then changing channel worked fine.

Unfortunately not much you can do on the user end, other than possibly waiting some time (could take up to a minute) for the idle connections to completely drop. I find (at least with the server I tested), that the issue was worse when the stream type was using HLS/M3U8. Switch stream type to TS seemed to help in dropping the connections quicker and the issue was less noticeable.

That makes total sense. I haven't responded sooner because sometimes it would record and sometimes not??
I was still testing when I read this and have changed to TS. Much better.
I'll chime back in and give a further update.
Thank you so much for your help.

Coaster

[Coaster]

Also noticed you opened a thread about his same issue in 2023 and was given a solution that worked.

I'm using the classic right now and I'm encountering the same issue. I believe last time I went through this I was using the 4900

Not sure what I did that time either??
Changing to TS stream is working at the moment.
GL

[dishuser]

Not sure what I did that time either??
Changing to TS stream is working at the moment.
GL

I use hls and turned one button record off over a year ago on my 4900 and never a problem

[Coaster]

I use hls and turned one button record off over a year ago on my 4900 and never a problem

Thanks for the input, I'll give that a try if needed as TS is working now.
Thanks again all for your valuable input....cheers.
I'll toast you all, when Dryuary is over.

Coaster

[Coaster]

NFG again.
Tried HLS and TS and Auto and none work???
I'm stumped.

[dishuser]

did you turn one button record off and leave it off?

[Coaster]

did you turn one button record off and leave it off?

I just did that but you have to create a new schedule...not tough but no "one button recoring"
This is better than having to go to PVR and fill everything in.
Thanks again for chiming in.

[dishuser]

I just did that but you have to create a new schedule...not tough but no "one button recoring"
This is better than having to go to PVR and fill everything in.
Thanks again for chiming in.

I use it in case I want to make edits
if not I just click save

[Coaster]

I use it in case I want to make edits
if not I just click save

Definately better than going through the PVR route.
I'm still going to screw around and see if I can get it to work.

[Coaster]

Now it's working after waiting for a few minutes. I think Emporium has it.
"waiting some time (could take up to a minute) for the idle connections to completely drop."
.... still testing......

[dishuser]

Now it's working after waiting for a few minutes. I think Emporium has it.
"waiting some time (could take up to a minute) for the idle connections to completely drop."
.... still testing......
I don't wait but just remembered I have 6 connections so that must be it...lol

[Maestro701]

Now it's working after waiting for a few minutes. I think Emporium has it.
"waiting some time (could take up to a minute) for the idle connections to completely drop."
.... still testing......

I have 4 connections and currently experiencing the same thing. Tried a different service with 2 connections, same thing. I remember having this issue on the 4900 and I believe I had to reset the device for it to work again.

The fact it's not working on either service I have might be an issue otherwise. I have tried all the suggestions posted. This one is interesting

[Coaster]

I have 4 connections and currently experiencing the same thing. Tried a different service with 2 connections, same thing. I remember having this issue on the 4900 and I believe I had to reset the device for it to work again.

The fact it's not working on either service I have might be an issue otherwise. I have tried all the suggestions posted. This one is interesting

I screwed up when I re load a few months ago and had to reset everything and it worked for quite a while.
I don't want to have to fill in all that stuff every time if I can help it.
Misery likes company so thanxs for letting me know I'm not alone. Sorry for you though!
I might try a full reset again and see how long it lasts?

Coaster

[Maestro701]

I screwed up when I re load a few months ago and had to reset everything and it worked for quite a while.
I don't want to have to fill in all that stuff every time if I can help it.
Misery likes company so thanxs for letting me know I'm not alone. Sorry for you though!
I might try a full reset again and see how long it lasts?

Coaster

I don't normally do much recording so it's okay for me. When you brought it up again is what prompted me to try it so as to confirm. I am positive I had to reset. You can backup your stuff in the Buzz app and restore after reset. That way you don't have to enter all that stuff again. Good kuck

[Coaster]

I don't normally do much recording so it's okay for me. When you brought it up again is what prompted me to try it so as to confirm. I am positive I had to reset. You can backup your stuff in the Buzz app and restore after reset. That way you don't have to enter all that stuff again. Good kuck

Maestro, if it's not too much trouble could you please walk me through the proccess?
I opened Buzz TV 5 App but don't know where to go from there?
Thanxs

[dishuser]

Maestro, if it's not too much trouble could you please walk me through the proccess?
I opened Buzz TV 5 App but don't know where to go from there?
Thanxs

menu/settings/configuration/app settings/backup & restore

[Coaster]

menu/settings/configuration/app settings/backup & restore

So when you hit Backup you need a SD or flash drive in the box?
Thanxs dish

[dishuser]

So when you hit Backup you need a SD or flash drive in the box?
Thanxs dish

ya
if you back up to internal it will get wiped when you reset

[Coaster]

What is the recommended Micro SD card?
I think max is 256GB
What about U2 U1/ Class10 stuff?
Thanxs

[dishuser]

What is the recommended Micro SD card?
I think max is 256GB
What about U2 U1/ Class10 stuff?
Thanxs
you can use an 8gb card
backup is only kb's

[Coaster]

you can use an 8gb card
backup is only kb's
I did the backup with an old 16GB , great suggestion
I'm thinking about the best SD for external recording....if you do that?
Lots of numbers on those cards and the BUZZ is an older box so don't need to over buy.
Thanxs

[dishuser]

I did the backup with an old 16GB , great suggestion
I'm thinking about the best SD for external recording....if you do that?
Lots of numbers on those cards and the BUZZ is an older box so don't need to over buy.
Thanxs

get a usb stick not an sd card

[Coaster]

Yup USB is good too.

[dishuser]

Yup USB is good too.

it's better for write speed
I use a 256gb usb 3.0 plus a 300 gb ssd drive in the base