News release Aug. 1/13

c/p

Greetings,

We are contacting you today to inform you that many companies are selling clones of the Jynxbox Ultra HD. We have attached a document that describes the differences between the original product and the clone product. These copies are less expensive but are also much lower in quality, they have removed many important components on the motherboard, and these missing components are required to protect the product from possible power surges from the power source and HDMI source. When you are purchasing a clone product you are essentially buying a product that will most likely fail and need replacement, essentially you are wasting money. The original product has a very low defect rate and we have a very good warranty policy for any units that need replacement.

We will include the proper procedures for the customers to start complaints with PayPal, their credit card companies and any other payment processors. We want our customers to know how to make sure they can get their money back from clone sellers. They do not need to be intimidated by empty treats, if you unwillingly purchased a clone from a seller it is your right to request a refund and PayPal will refund your money.

Unfortunately many of our resellers who have purchased original product in the past are now selling clone product. The clone sellers are being put on a list that will be released on all the major news sources in order to protect buyers who are fooled into believing they are buying original product. If you are on this list it’s because our sources have identified you has a clone seller.

All future factory firmware with new features and bug fixes will not support the clone product. We are also activating clone kill measures in previous factory firmware that will hinder the clone units from functioning properly. Please beware you are losing money dealing in copy products.

We would like to take this opportunity to introduce our new product, the Jynxbox Ultra HD Lite. This Lite is a single tuner product that has all the same software features as the Jynxbox Ultra HD. The Lite is a smaller, more compact design which supports all the same tuner and packs the same punch but a much lower price. We have spent months getting the design smaller and more efficient to make sure our customers have access to a quality product at the best price on the market. The Lite is available for purchase today. We have attached pictures for you, please feel free to take a look.


Regards,
Jynx Media