C/P
Attachment 21415
With the introduction of counterfeit AzBox units manufactured by several factories in China, an increasing amount of Canadian retailers have recently started to sell AzBox products without first becoming an authorised AzBox Canada dealer. Please note that products purchased from these unauthorised retailers will receive NO support or warranty from either AzBox Canada or OpenSat Lda. For these reasons, we highly recommend only purchasing AzBox products from authorised AzBox Canada dealers.
When an unauthorised AzBox retailer is discovered by or reported to AzBox Canada, we first provide them with 48 hours as a courtesy to voluntarily stop selling all AzBox products and to remove all references from their online and/or retail store. Retailers who refuse to collaborate or ignore us after 48 hours are then added to our unauthorised retailers list below in order to warn the public that they are not authorised to sell AzBox products in the Canadian market.
As of April 11, 2014, the following 4 unauthorised Canadian retailers have been confirmed:
Worldwide Satellites
7222 Torbram Rd. Unit 16, Mississauga, ON
GO Satellite
B3-1410 Parkway Blvd #16, Coquiltlam, BC
Research Electronics
100 Frobisher Dr. Unit # 12, Waterloo, ON
Tek2000
2400 Midland Ave., Scarborough, ON
The following 2 retailer(s) have since ceased selling AzBox products after being identified as an unauthorised retailer:
Incredible Entertainment
106 - 13569 76th Ave., Surrey, BC
"watching-tv and accessories" eBay store
Gloucester, ON
Please note that we are currently analyzing AzBox counterfeit products sold by unauthorised retailers in collaboration with OpenSat Lda. and all subsequent firmware releases will include code in order to permanently disable these devices. Also, our newest AzBox products such as the AzBox miniMe are manufactured with a proprietary security dongle installed inside the unit which makes it impossible to counterfeit.
AzBox Canada remains committed in protecting the AzBox brand in the Canadian market by taking several measures up to and including legal action in collaboration with OpenSat Lda. against unauthorised usage of its AzBox trademark and preventing the sale of counterfeit units in the Canadian marketplace.
If you accidentally purchased an AzBox product from an unauthorised retailer, please contact us and we will assist you in going after the unauthorised seller to try and get your money back!
