New switch isn't working please help
Hello I just received my diseqc switch 4x1 switch chieta. I was replacing my other switch as it broke. I currently own a viewsat max hd and turned off all the power and went to install the new switch. I hooked up everything properly and powered up the sat box. I noticed after setting everything up I wasn't getting any signal or quality levels. So I tried different ports on the switch and still nothing. So I ran a cable directly from a working lnb to test it without the switch and was only able to get signal working but no quality. So is it possible that I received a bad switch?
Thank you.