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Just got the XRS 4500 today for a friend and the backlight on the remote will not work. I can get to the on screen menu and can adjust the mouse speed but it won't let me go up to toggle the backlight. I also checked under bluetooth and it shows BT-400 connected. Any help appreciated as the remote buttons are really hard to see without any lighting......
Also, bought from Buzz Global.
check for an update
Says already up to date
Firmware V20221115 Version 5.0.799 System Update 2.220914
I unpaired the remote but now it won't reconnect. It still works but not connected bluetooth. I hit the 'home' and 'OK' to get into pairing but doesn't connect. Now it also doesn't show the backlight option anymore.
Got it going with a factory reset and letting it sit on the light on/off option for a few seconds till it lit up like the mouse options.