Originally Posted by
Terryl
OK friends, I have a new problem (well almost new) on a different computer, this one is a Dell running windows 7 pro, it's up to date as possible, all drivers are good, nothing shows up in any of the widows reports, so the problem is that at random times it will just lock up.
You have to do a long press of the power button to get it to shut down, then start it up in safe mode, then re-start it to get back to the main OS, I have checked and rechecked the OS, I can't find anything wrong, unfortunately I can't format and reload the OS as this one came with the OS embedded in the hard drive.
I have tried the onboard OS repair options and cant find anything wrong, the customer has ordered a new PC with windows 10 pro, and I have lent her my laptop to use till the new one comes in, so there is no big rush to fix this one, but would like to try and find out what the heck is going on with it.
Does anyone know of a hardware test program or software that could look a bit deeper into the motherboard,(and other hardware) I'm thinking there may be something wrong or some over heating chip and thats causing the lockup.