This is the main reason, I recommend him to many friends and family. Very quick and helpful. And since many don't frequent these forums, they just email him, and get it done quickly. And his speed of responding is phenomenal.
Buddy just 2 weeks ago, got a sub, and was impressed on the quick turnaround and obviously the quality of ok2, that he turned around, picked up 2 additional subs, and cancelled his sat subscription :)
Definitely :thumbsup: