server issue at host level they have been notified and will resolve as soon as they can
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server issue at host level they have been notified and will resolve as soon as they can
from host
We are currently facing a major incident in our DataCenter of Strasbourg with a fire declared in the building
Firefighters were immediately on the scene but could not control the fire
The whole site has been isolated, which impacts all our services on
If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan.
All our teams are fully mobilized along with the firefighters.
We will keep you updated as more information becomes available.
this may not be a quick fix folks
its kinda out of our hands till we know more
i have implemented a temporary solution
you should start to reconnect soon
Back on after cycling the power.Quote:
Originally Posted by frigidaire
Thanks!
Back Up And Running can't ask for a better service
it was planned so you didn't have to watch the loss :tehe:Quote:
Originally Posted by anthonym41
Is it back down this morning?
Its working here, try turning power off then back onQuote:
Originally Posted by gene
Strange I've done that and still down.
Looks down again
Yep, we are down again. He did say it was a temporary solution. Maybe making some changesQuote:
Originally Posted by Rickhardmb
is back up its on a ****ty server at moment no reseller panels at this time
no renewals but have changed exp's so no one will exp until panels can be restored
this is a temp solution until servers back up or we can get a decent new server issued
they are still not telling us what servers are ruined and what one got saved
we will do our best to keep system up on its current server its on right now
Still down here after rebooting?
Back up now at the moment.
I wonder if this has anything to do with that big data center fire yesterday.
https://www.satfix.to/showthread.php...51#post1328651Quote:
Originally Posted by Boselaw
Is anyone currently up?
is up and running fine
B42891 announcement march 13 2021
With the recent ovh France fire, It saddens us to announce, We have lost everything, All panels All data everything
More on incident can ba found here.
SBG2 datacenter (zones sbg-1, sbg-2 and Sb-4): The servers cannot be put back into service.Code:https://www.ovh.com/world/news/press/cpl1787.fire-our-strasbourg-site
We are at a total loss and have no way to get access to any files.
We have put a temp server up with trial modes to allow users to get TV while we waited to hear back from the data center in hopes not all was lost.
Now we have been informed it's all gone.
The server is ruined and all data gone.
We paid ovh to do auto backups.
We assumed they where at a different data center, as it turns out they where in the same data center, Just a different room which was also destroyed in the fire.
************************************************** *
post from ovh owner
Octave Klaba
@olesovhcom
·
Mar 12
State of Backup Service (Free or Paid) for the SBG customers:
4/5
- Free/Paid Backup pCC in SBG1 was hosted in an separated room of SBG1. Both rooms are destroyed.
************************************************** **
We now have no way to know who has paid and for how long so we have no choice but to start over.
We sincerely hope that we can keep our clients, and you will continue to buy our services in the future.
We should have a new server up and be off temp server by end of weekend.
We have reinstalled new software including new reseller panels.
Anyone who renewed after the 11th of march we have your info and have added it to the new server.
We had a few others in our pm box still and have added them to our new server aswell.
You can check if your login is one of the ones we still had by checking in our code checker.
We will shut off temp server on the 20th of march.Code:http://b42891.xyz/resell/expiry-check.php
This will give you a week to make arrangements for tv either with us or with another provider.
We have served this community for years and wish to continue to serve you as our clients in the future.
I sincerely apologies and hope you understand this is a very tragic incident for all involved.
Thanks
Frigidaire
Ps
Renewals are open and can be done anytime now before the switch to the new server
So we’re good till the 20th then? I expire on the 23rd so its all good. But are we down now ?
reboot your box server move to a more stable server
yes the trial access mode shut off 20th
server will be down for a little bit i made a big error in configuration and have to fix bunch of stuff sorry
B42891 announcement march 13 2021
With the recent ovh France fire, It saddens us to announce, We have lost everything, All panels All data everything
More on incident can ba found here.
SBG2 datacenter (zones sbg-1, sbg-2 and Sb-4): The servers cannot be put back into service.Code:https://www.ovh.com/world/news/press/cpl1787.fire-our-strasbourg-site
We are at a total loss and have no way to get access to any files.
We have put a temp server up with trial modes to allow users to get TV while we waited to hear back from the data center in hopes not all was lost.
Now we have been informed it's all gone.
The server is ruined and all data gone.
We paid ovh to do auto backups.
We assumed they where at a different data center, as it turns out they where in the same data center, Just a different room which was also destroyed in the fire.
************************************************** *
post from ovh owner
Octave Klaba
@olesovhcom
·
Mar 12
State of Backup Service (Free or Paid) for the SBG customers:
4/5
- Free/Paid Backup pCC in SBG1 was hosted in an separated room of SBG1. Both rooms are destroyed.
************************************************** **
We now have no way to know who has paid and for how long so we have no choice but to start over.
We sincerely hope that we can keep our clients, and you will continue to buy our services in the future.
We should have a new server up and be off temp server by end of weekend.
We have reinstalled new software including new reseller panels.
Anyone who renewed after the 11th of march we have your info and have added it to the new server.
We had a few others in our pm box still and have added them to our new server aswell.
You can check if your login is one of the ones we still had by checking in our code checker.
We will shut off temp server on the 20th of march.Code:http://b42891.xyz/resell/expiry-check.php
This will give you a week to make arrangements for tv either with us or with another provider.
We have served this community for years and wish to continue to serve you as our clients in the future.
I sincerely apologies and hope you understand this is a very tragic incident for all involved.
Thanks
Frigidaire
Ps
Renewals are open and can be done anytime now before the switch to the new server
Temp server is being shut off @ 3pm Eastern Daylight Time
New server working solid so far.
Big thanks to frigidare for transferring my existing sub over without any fuss.
If anyone else had time left on their sub when the old server went poof, just let him know and he'll help you out.
Thank you figidaire.. I am up and running was down went a surfing for answers found the sad story above contected frididaire I'm up in minutes... Thanks again for the service thank you thank you and thanks again....
Had no idea there was an issue til I went down today...fridgidaire got me back up and running after a few pms...been in this game for about 15 years now and never had close to this kind of service before...THANKS fridgidaire!!!
I have sent you all the information i have and have no response from you
maybe they're offlineQuote:
Originally Posted by tropper
i have replied to you more then once in last little bit you are not providing what i am asking forQuote:
Originally Posted by tropper
its not hard others are doing it no problem
well i hate to ask as i am not computer smart, have tried google for answers but still can not figure out how to reply with a screen shot to a pm thought maybe some one may be able to help me out. running windows 10
take the screen shoot upload it to a free image host and pm me the link or embed link in pm
thank you, i will try to figure that out may take a bit LOLQuote:
Originally Posted by frigidaire
Thank you Frigidaire
got it done, up and running in record time fantastic service and thanks for the help figuring out how to upload screen shot.
Thanks to Frigidaire for help in getting me back up. Take a screen shot of your PM which give your login details and email it to your self and save on your desk top. Create a photobucket account and upload photo to photobucket thank right click to get the option to share the link. Go to Frigidaire and paste link. Make sure your screen shot has all of the original text.
Freezing this morning, anyone else?
ecm should be ok now
Were we hit with another ECM today some channels work others freezeQuote:
Originally Posted by frigidaire
Lost most of my sport channels 1400s on North B3V . Lots of freezing. Was there another ECM this week ?
everything is running fine and sports are upQuote:
Originally Posted by OldTester
b42891 sidless user port move
https://www.satfix.to/showthread.php...04#post1331704
having alot of freezing on Sport Net channels this afternoon...anyone else having issues?
actually, all my channels are coming and going?