Will not switch sats

I have a Jynxbox Ultra and it will not switch from one sat to another. Have tried everything to correct this but no change. Anyone had this problem.

What brand on Diseqc switch are you using? It could have died, are you getting anything from whatever sat your on now?

I would start by removing the switch and connect each line separately using a barrel-connector and see if you getting a signal from both sats, if you are then like Terry said the switch could have died, or maybe the signal from the receiver has gotten so weak it will not engage the switch anymore. If it's the later try to shorten your cable run if you can and re-test.