Hi,

I have two Kboxs. Both have been working very well for some time now. Now the issue I am having is both do not stay connected. Either one will work...or the other or both (if it's a good day). The only hardware that has changed recently is my modem (the model I have now is DPC3825). I have tried reseting to factory settings and reloading files (as per instruction in FAQ) but still having trouble getting 1 Kbox to connect. I tried switching the codes on the receivers...and still cannot get it to work. Tried hardboot with Kbox and modem, but still no luck.

Any suggestions?