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Thread: Modem : Western digital MY NET N600

  1. #1
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    Default Modem : Western digital MY NET N600

    I would like to know anyone had WI-FI problem like me please info. some detail so I can find out
    what wrong with modem.

    My N600 dual band router it won't connected to any of my computer farther than 2 feed from the modem about month so....
    I did reset to factory probably bout more than 20 times but it still won't solve the problem but it work landline and 2 feed
    from the modem.

    Anyone had experience with this symptom please give me some hands.

    Thanks a lot.....

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    Well a few questions, first how old is the router?

    And did this all of a sudden start, did the WIFI just drop out or did it do this intermittently then stay like this?

    If it all of a sudden did this, and you have reset it and unplugged it for a bit of time, then there is a good chance that the WIFI transmitter or receiver is dead, a new router would be needed.

    If it did this on an intermittent on off type of problem then there could be a second WIFI device or cordless phone on the same WIFI channel, did you by or add something new to your location, do you live in a condo or apartment building?

    If so then you may be able to change the WIFI channel on your router to a different one, this may solve the problem.
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  4. #3
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    This router maybe almost 2years old it usually gave me speed and connected very good around the house or basement it better than my Arris. After I change the setup DHCP from then on my connection disappeared. I got signal strong but no connect
    Whatever I did hard boot or factory reset it still can't get signal connect 3-5 feed way from the router. It acting some time month or so can't get it any better like B4.

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    Have you phoned western digital support to see if they can help?
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    I did this morning but don't have enough time to get resolved yet will be contact them again soon. He tried have me out but I had no time I'm still at work.

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    they are usually 24/7
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    ok let me try

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