Originally Posted by
polar bear1973
1) turn-off the box in the back
2) while holding the down volume button in the front, turn the back switch on and the ---- appeared in the front panel
3) then push the up (volume)button and wait for about 5-10 seconds
4) the command console button appear in the tv screen with 5 options selection
5) chose the factory reset menu
6) then it asked to reboot?
7) when rebooted , the kodi screen now appeared
8) followed the initial dialogue (next-->)(the usual after you . factory reset
9) install add-ons , satellite ,etc
orginal post from nobodyspecial