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Thread: issue with update

  1. #1
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    Default issue with update

    The update today popped up on my screen and it just froze. Tried to hit cancel or hide and nothing happened so I just unplugged it from the power cord and tried it again but now the red light comes on, the ethernet light flashes but my screen is black and doesnt do anything. No buttons on the remote do anything. Did this happen to anyone else? Hopefully it isnt toast.......
    Any help appreciated.

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    Default

    Quote Originally Posted by squirtNcider View Post
    The update today popped up on my screen and it just froze. Tried to hit cancel or hide and nothing happened so I just unplugged it from the power cord and tried it again but now the red light comes on, the ethernet light flashes but my screen is black and doesnt do anything. No buttons on the remote do anything. Did this happen to anyone else? Hopefully it isnt toast.......
    Any help appreciated.
    might have to use reset

    DODGE the father

    RAM the daughter



    “Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut.”

  3. #3
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    Default

    A page came up and has a bunch of option like wipe data/factory reset which I did and thought it may just go back to when it first arrived but the same screen came up.....
    Android recovery is at the top and there are a lot of options like wipe/data factory reset and the last one is wipe data.
    Is there a manual reset on the box somewhere?
    I also noticed that the middle 'red' light is on. The 3 little lights on the front and on my other boxes, the red light is not on.

  4. #4
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Gift received at 01-24-2014, 04:26 PM from swanner
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Gift received at 12-15-2013, 09:10 PM from holly2012
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Gift received at 10-30-2013, 12:15 AM from Just_angel
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Gift received at 03-27-2013, 03:33 PM from thebeav
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    Default

    like I said use reset
    it's on the bottom of the box

    DODGE the father

    RAM the daughter



    “Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut.”

  5. #5
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    Default

    Ok, did that and the same screen pops up......Th is the exact screen....
    Android Recovery
    amlogic/stvs9/stvs9
    6.0.1/v0013901_20170511/20170511
    userbug/test keys
    use volume up/down and power

    Reboot system now
    apply update from EXT
    apply update from data
    apply update from cache
    Wipe data/factory redet
    wipe cache partition
    burn keys



    supported Api 3
    recovery is listening adb sideload....
    waiting adb sideload command....


    Not sure what to do with it now, it keeps coming back to this screen and the only light on is the red light on the front.

  6. #6
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Gift received at 01-24-2014, 04:26 PM from swanner
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Gift received at 12-15-2013, 09:10 PM from holly2012
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Gift received at 10-30-2013, 12:15 AM from Just_angel
Message: love chloe xoxoxWhiskey
Gift received at 03-27-2013, 03:33 PM from thebeav
Message: found this behind the dumpster at the casino when i was looking for W H :)Heart
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    Default

    reboot
    you have original firmware right now

    DODGE the father

    RAM the daughter



    “Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut.”

  7. #7
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    Default

    I did and it comes back to the same screen. I even tried unplugging the power and back on and it does the same thing......

  8. #8
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Gift received at 01-24-2014, 04:26 PM from swanner
Message: Thanks for Your Input, with all the Hot Heads around.. Should be cooked in No Time..LOLDish
Gift received at 12-15-2013, 09:10 PM from holly2012
Message: From an Old FriendDog
Gift received at 10-30-2013, 12:15 AM from Just_angel
Message: love chloe xoxoxWhiskey
Gift received at 03-27-2013, 03:33 PM from thebeav
Message: found this behind the dumpster at the casino when i was looking for W H :)Heart
Gift received at 11-20-2012, 12:22 PM from Just_angel
Message: x0x0A Beer
Gift received at 11-06-2012, 03:58 AM from Styx_N_Stones
Message: I seem to have accumulated too many beers... LOL!Crown Royal
Gift received at 10-11-2012, 03:49 PM from Just_angel

    Default

    Quote Originally Posted by squirtNcider View Post
    I did and it comes back to the same screen. I even tried unplugging the power and back on and it does the same thing......
    try apply update from data

    DODGE the father

    RAM the daughter



    “Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut.”

  9. #9
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    Tried update from data....Then it asks me for a package to install, I hit ok and it goes back to the original 'android recovery' page.
    Last edited by squirtNcider; 03-17-2018 at 01:25 PM.

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    Do I assume that the box is bricked? Do these have any type of warranty for things like this? Only had it about 4 weeks.....

  11. #11
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    Quote Originally Posted by squirtNcider View Post
    Do I assume that the box is bricked? Do these have any type of warranty for things like this? Only had it about 4 weeks.....
    yes there is a good warranty

  12. #12
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    Default

    I did contact the online store I purchased from this morning, just waiting for a reply. Should I contact Buzz directly on their website?

  13. #13
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    Quote Originally Posted by squirtNcider View Post
    I did contact the online store I purchased from this morning, just waiting for a reply. Should I contact Buzz directly on their website?
    who was the dealer?

  14. #14
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    ftatronix out of Ottawa.

  15. #15
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    Quote Originally Posted by squirtNcider View Post
    ftatronix out of Ottawa.
    i would work with him first ,his online chat is supposed to be on at 10 am

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