Checked network settings, says Ethernet NOT connected when I first open settings, got to server info and hit connect to server "OK" and it says server is connected. Checked connection to modem good checked connection to stb good. Yellow light on back of stb next to Ethernet plug in is not on which normally is when connected. Ethernet port light on modem NOT blinking as when connected and receiving data I tried a different port as well. I'm stumped unless the cat cable is faulted? free preview channel is coming in so I know the lnb, dish, switch and cable are good.