I Do not a have a clue of what you are saying here, I take care of the customers via EMAIL AND PM
you should check what you write before doing it, Totally BS
I do not know where you get that from.
First of all can not be done because you can not edit the USER NAME
and users keep their same user name for months, some are already ONE YEAR OLD CUSTOMERS WITH SAME USER NAMES
PLEASE CUT THE BS