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Thread: Invalid Format?

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    Default Invalid Format?

    Im getting 'Invalid Format' before a lot of my channels load and was wondering if this has happened to anyone else?
    Did a factory reset and loaded it back to 247 but still does it. Also tried changing players to no avail. Bounces around the screen a couple times and then the channel comes in......

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    Quote Originally Posted by squirtNcider View Post
    Im getting 'Invalid Format' before a lot of my channels load and was wondering if this has happened to anyone else?
    Did a factory reset and loaded it back to 247 but still does it. Also tried changing players to no avail. Bounces around the screen a couple times and then the channel comes in......
    What service you using ? Any specific channels ?
    I'm using OK3, and I have no such issues on my buzz box. I have tried both default and secondary players.

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    Sorry....Using OK2. I may have fixed it as I forgot I switched boxes from 1 tv to the other when it started. I had it on a 4K tv and now its on a 1080p tv and I switched from using best pic available to 1080p in the settings. Didnt know there were any 4k tv if that was the problem. Was late last night when I changed the settings but will check it out again soon to see if it still does it.
    Ill list the channels that it does this also.

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    It does this still on various channels like CBS sports, TruTv and a few others but not all the time.....
    Tried changing the ratio from 1080i to 1080p and the Hz also. I did uninstall the updates a few weeks ago to try and get the guide to work better so maybe the update corrupted?
    Was thinking maybe just factory reset and start over? Doesnt take long to input everything.......
    Any suggestions or just try the reset?

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    have you rebooted modem?

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    Have done that a few times. Not sure what else to do besides factory reset it. Its the only one of my three boxes that do it.....

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    Quote Originally Posted by squirtNcider View Post
    Have done that a few times. Not sure what else to do besides factory reset it. Its the only one of my three boxes that do it.....
    I would do a factory reset and start fresh

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    Ok, thats what I will try. One question....Is it better to reset it from within the box itself or the reset button on the bottom?

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    That's what I did and now it works great. i.e. A factory reset and start fresh

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    Quote Originally Posted by squirtNcider View Post
    Ok, thats what I will try. One question....Is it better to reset it from within the box itself or the reset button on the bottom?
    factory reset within

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    Ok, did the factory reset and all went well. Went through deleting and reinstalling all the updates. When I put the server info back in, it still had my favourites list of channels. Shouldnt it have wiped everything out? Ill let it go for a few days and see how it goes but the fav channel list has me wondering if it didnt completely reset itself.......

  13. #12
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    Quote Originally Posted by squirtNcider View Post
    Ok, did the factory reset and all went well. Went through deleting and reinstalling all the updates. When I put the server info back in, it still had my favourites list of channels. Shouldnt it have wiped everything out? Ill let it go for a few days and see how it goes but the fav channel list has me wondering if it didnt completely reset itself.......
    favourites could be saved on server

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    I had to do factory reset twice as the first time, the box kept freezing up while watching. Reset it the second time and all seems to be working well. No more invalid format and the guide seems to work better also.
    Thanks for the help......

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