My Buzz xpl3000 will not update on Auto or Manual when I try it says Connect service Fail. I have done a factory reset. It will connect to my Live TV. The Version# is 1.6 (104) Due to the old program I am missing a lot of extra`s. When I check my Account Info there is nothing. Has anyone ever run into this problem? Is it possible to download the newest Version to a Thumb drive and load from USB? Any help would be appreciated.