Buzz XR 4000 sound

[guy]

Some channels I loose the sound some times will come back by changeing channels sometimes not
It is the provider or my Box and how to fix ?????
Thanks for any help

[dukeathome]

My 4500 does that as well at least once a day,channel change brings back the sound

[7leaves]

how come there is no response from the powers that be about the issues mentioned above? i've gotten a few complaints about this same issue, but don't know what to say to them?

[dishuser]

how come there is no response from the powers that be about the issues mentioned above? i've gotten a few complaints about this same issue, but don't know what to say to them?

so when you emailed them they didn't reply?

[7leaves]

that is not what i'm talking about... someone posts a question in a thread, at least answer the question in the thread, so at least those who are experiencing the same issues can quickly see what might be the cause. that's it... i've inquired about many different things thru pm, and have gotten responses 99.99 percent of the time. so what your telling me is that to get an answer, you have to only pm?

[dishuser]

that is not what i'm talking about... someone posts a question in a thread, at least answer the question in the thread, so at least those who are experiencing the same issues can quickly see what might be the cause. that's it... i've inquired about many different things thru pm, and have gotten responses 99.99 percent of the time. so what your telling me is that to get an answer, you have to only pm?

emailing buzztv is not a pm
this site isn't buzztv

[nobodyspecial]

Really 7leaves?
You're criticizing because no one has answered?
What happens when no one has an answer?

[The Noof]

that is not what i'm talking about... someone posts a question in a thread, at least answer the question in the thread, so at least those who are experiencing the same issues can quickly see what might be the cause. that's it... i've inquired about many different things thru pm, and have gotten responses 99.99 percent of the time. so what your telling me is that to get an answer, you have to only pm?

You pay anything to to this site for support?I think not.IF anyone has anything pertinent to add, they will.The help ethic at this site is second to none.If you DIDN'T get an answer to your question, it's because no one has one, at least yet, or the person with an answer for you hasn't read your post stating the dire situation you are in.Go to Buzz for support:that's who has your money...not Satfix.

[dishuser]

Really 7leaves?
You're criticizing because no one has answered?
What happens when no one has an answer?

I know...I know
you bitch and moan and point finger not realizing 3 are pointed back at you...lol

[guy]

It is a buzz box I am not using Buzz Tv

[nobodyspecial]

It is a buzz box I am not using Buzz Tv

We know what you are using guy

[Zorro]

Some channels I loose the sound some times will come back by changeing channels sometimes not
It is the provider or my Box and how to fix ?????
Thanks for any help

Which player are you using on Live TV when this happens?

Secondary or Default?

You can find this out by simply pressing the Menu button when in Live TV
Going to Configuration
Going to Player.

You will see the 2 players listed in this menu.


Also are you running the latest update

Buzz TV 4 - Version 4.0.476

Firmware Version - V20200615
??

[Zorro]

that is not what i'm talking about... someone posts a question in a thread, at least answer the question in the thread, so at least those who are experiencing the same issues can quickly see what might be the cause. that's it... i've inquired about many different things thru pm, and have gotten responses 99.99 percent of the time. so what your telling me is that to get an answer, you have to only pm?

Sorry for the late reply on the original post

Wasn't available this past weekend.

However I think the mods here handled it properly.

[7leaves]

Really 7leaves?
You're criticizing because no one has answered?
What happens when no one has an answer?

hahahahaha... point taken... hahahahahaha

[guy]

Ok thanks it is version 4.0.476 I cant find firmware on my menu
I was using default I will trt secondary right now seems to be working has in the last week sound on and off at different times
so I will let you know what happens from now on
Thanks so much