New modem - no TV

[dogdayz]

This morning I looked at this problem again.

I can't see any issues with modem settings.

The ethernet is plugged in, I tried different ports, tried a new cat 6 cable. Checked the network settings in the T5 and it says server is connected.
Satellite signal is strong, code expiry date is next year.

I'm stuck....

[dishuser]

This morning I looked at this problem again.

I can't see any issues with modem settings.

The ethernet is plugged in, I tried different ports, tried a new cat 6 cable. Checked the network settings in the T5 and it says server is connected.
Satellite signal is strong, code expiry date is next year.

I'm stuck....

since it shows connected rescan

[dogdayz]

since it shows connected rescan

I can try that next time I go to her house but why would it need to rescan? I still have all the channels showing in the guide.

[auggie]

I can try that next time I go to her house but why would it need to rescan? I still have all the channels showing in the guide.

North or South birds ? If you can access the Guide & actually see the Channels listed on TV screen, then I would say your GOOD-TO-GO, put the T5 on a Channel you know is Good, let it sit there for a bit, may take a bit for the Channel to POP in.

[dogdayz]

It sat there for a few days and didn't pop in.....

(North only)

[jets]

Did you try more than one channel? A few HD are down right now on North. Try both SD and HD and confirm you signal for that channel says the correct sat, rule of thumb is SD = 91 HD = 82 on most channels (not all).

Also check channel 195 it's FTA make sure it works.

[auggie]

Are you able to log into the Modem/Router there, if so you can try a RELEASE/RENEW on it, what it will do is
establish a new connection from your internet provider, also while logged in to Modem/Router check to see if it
is set to DHCP & nothing set for blocking IP's or Mac. Addresses etc. Also in T5 network settings, if set to DHCP
it should fill in all the headings/blanks with #'s (means modem see's it & assigned a IP ADDRESS)
When it displays server is connected, you should be Golden ? I don't know what else to suggest for your problem

[dogdayz]

As soon as I can get back there I'll check out your ideas and report back.

[Putski]

maybe bring the box to your house and try it there.. just to see if it works at ur place.
if it works then I'm guessing its a router issue!
good luck on this game.
all about testing

[dogdayz]

since it shows connected rescan

Just to update... I did a rescan and got the channels working. Don't know why it needed a rescan but all is good now.

Thanks guys!

[Putski]

good to hear you got it working!