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Thread: Picture drops/Black screen

  1. #1
    Join Date
    Dec 2015
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    Question Picture drops/Black screen

    MAG254. I had FIOS now i have Optimum. The issue i am having while watching live TV with a VPN and without VPN on Optimum is the signal while watching goes black at times tries to reconnect or just stays black. Not sure what other options or settings to look at. The VOD works with no problems. I never had this issue at all when i was with FIOS.

  2. #2
    Join Date
    Dec 2015
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    167
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    12
    Thanked 8x in 3 Posts

    Default

    Factory reset my device, adjusted the display and put it back on the VPN. Smooth sailing now, this thread is closed!

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