Hello, Sadly my brother who always looked after this setup passed away recently. I got the renewal and code reset no problem, well little bit of a learning curve. We had a huge thunder storm a couple weeks back and I get the message no signal or poor signal. When I scan it show 98% and 97% on Nimiq 1 and 2 connections but it won't come on. Do I need to do a factory reset. I don't want to make it worse. Thank you in advance for any help. I have a Dreamlink T5