It has been reported by some providers that there is a ongoing Connection Failed issues for some users using the SmartersPro App. This can effect Current and New clients. Recommended fixes are: 1 Use a VPN. 2 Try another EMU App. 3 Use the recommended App by the provider.
Some EMU and Provider Apps are not as user friendly or have the options SmartersPro offer but this is what some providers are recommending to fix the "Connection Failed" Issue.