XRS4900 Running in SLOW-MO

[Hobby]

This is hard to explain:
Whatever receives commands from the Remote is only receiving in 10-second increments, which means it takes more than 15 minutes to select the channel I want to watch. Very frustrating.

I count to ten then press Up/down, wait 10 seconds and press again. If I press up/down more than Once, it will run up/down the guide 50 channels at a time.

It’s almost impossible to change channels. If I enter channel 420, it only excepts 2 digits at one time, so it goes to channel 42.

Any ideas please?

I had too many recordings, so I thought by deleting most of them it would free up the co-processor to stop this madness, but that didn’t work. 🧨

[dishuser]

is the bt-200 paired?
if so what does it show for battery percentage?

[Ryu]

do you have external storage connected? if yes, then when you attached external storage did you format while storage was in device? if yes, did you move system app into external?

also, try to clear your cache from buzz app.

[Hobby]

is the bt-200 paired?
if so what does it show for battery percentage?

Yes it’s paired and I replaced batteries 4 days ago.
When I try to use remote for volume or mute, it’s the same thing. I have to count to 15 now and it will only take one response.

If I use another remote to control volume or mute, it works perfectly. I’ve never seen anything like this. This buzztv is in “retard-mode”!

[Hobby]

do you have external storage connected? if yes, then when you attached external storage did you format while storage was in device? if yes, did you move system app into external?

also, try to clear your cache from buzz app.

Yes I added a 1TB HD but it never asked me to format. But even if it did, it would take me an hour to set it up! I only have control for 15 seconds at a time, and if I press a button too soon, I have to wait another 15-seconds to do anything.

Yes, I will try to clear cache. That’s a good idea. The only other thing that would work is clearing data, but then I would have to set-up my favorites and PVR Recordings again. I’m not looking forward to that, but this is kicking my azz! ��

Update: I cleared cache and did a force stop, but it only shaved 5-seconds off the remote receiving time, so now it’s down to 10 seconds response time.

NOT ALLOWED!!!

[nobodyspecial]

Did you buy this new? If so contact buzz with your issue. They have a excellent warranty

[dishuser]

Yes it’s paired and I replaced batteries 4 days ago.
When I try to use remote for volume or mute, it’s the same thing. I have to count to 15 now and it will only take one response.

If I use another remote to control volume or mute, it works perfectly. I’ve never seen anything like this. This buzztv is in “retard-mode”!

what about my second question?
now for a third
have you tried unpairing and repairing?

[dishuser]

also which pair of volume buttons are you using?

[Hobby]

Did you buy this new? If so contact buzz with your issue. They have a excellent warranty

Yes I did, okay thanks!

[Hobby]

what about my second question?
now for a third
have you tried unpairing and repairing?

Your second question was battery strength? It would take about 10-minutes to get to that info, lol.

I will try to un-pair/pair and let you know. Thanks dishuser

[dishuser]

just remember the top pair of volume buttons are for whatever source you set to learn

[Hobby]

just remember the top pair of volume buttons are for whatever source you set to learn

Yes, the top pair of volume buttons work in real-time.

I was using the bottom volume buttons that only work 1-click every 15 seconds.

I also re-paired the bt-200 remote, I’m sorry to say that didn’t work. It shows it’s paired anyway.

Thanks guys, maybe tomorrow will be a better day. :cheers:

[Emporium]

If you are ready to send it back to Buzz, have you considered just doing a factory reset ?
Yes, I know you will have to reconfigure it.

This is for a 4500, but procedure is the same
https://www.youtube.com/watch?v=9l1x3KJl_jE

When the remote is unpaired (ie: no Bluetooth), is it just as slow when just using the IR mode ?

[Hobby]

If you are ready to send it back to Buzz, have you considered just doing a factory reset ?
Yes, I know you will have to reconfigure it.

This is for a 4500, but procedure is the same
https://www.youtube.com/watch?v=9l1x3KJl_jE

When the remote is unpaired (ie: no Bluetooth), is it just as slow when just using the IR mode ?

Yea, I unpaired it last night, but it's stuck-on-stupid. Maybe it's because I leave it on all-day for the dogs so the house isn't so quiet. Although it always freezes-up during the day anyway. It also gets a little too hot, IMO so I'm thinking it could have fried something being so hot. Maybe the next great idea would be for a CPU Heat-Sink.

Yes, I think it's time to do that again. I had to do that just recently because it wouldn't except the new Ver update.

[dishuser]

you added the 1tb drive in the bottom holder?
if it isn't ssd it will run hot and cause issues
I used to get lots of freezing until I installed an ssd