XRS4900 Running in SLOW-MO

[Hobby]

you added the 1tb drive in the bottom holder?
if it isn't ssd it will run hot and cause issues
I used to get lots of freezing until I installed an ssd

Thanks that’s good to know, unfortunately I added this USB HD as a way to problem solve, thinking maybe I used-up all the internal space and that’s why it was running so slow.

I did the factory-reset and it’s the same slow-mo issue, but now I can’t enter my wireless router password. It won’t allow me past the screen where it tells you to blue-tooth your Remote. I can press GUIDE and get to Server Settings but that’s it.

My remote is already paired but the box doesn’t know it and since I can only enter one digit at-time, it looks like I’m at the end of the road, but still optimistic. Could be worse, I could be in jail.

[dishuser]

in storage what does it show drive as?

[Hobby]

in storage what does it show drive as?

It crashed hard on this screen so I’m looking at Buzz TV 5 on the right side of the screen, it says, “Storage used”
46.71 MB used in Internal shared storage.

Other than that all I have access to are Server settings and Configuration settings/app settings & other settings. It’s a door-stop

[dishuser]

remove the drive and do a hard reset

[Hobby]

remove the drive and do a hard reset

I did the factory-reset and it’s the same slow-mo issue, but now I can’t enter my wireless router password. It won’t allow me past the screen where it tells you to blue-tooth your Remote. I can press GUIDE and get to Server Settings but that’s it.

My remote is already paired but the box doesn’t know it and since I can only enter one digit at-time, it looks like I’m at the end of the road, but still optimistic. Could be worse, I could be in jail.

[dishuser]

hard reset not factory reset

[dishuser]

[Hobby]

Can someone help me get a response from BuzzTV? I sent the info on their website for repair/replacement/RMA filled out the form but haven't heard anything back in 3 days. Maybe just need more time?

[nobodyspecial]

You should have got an automated receipt.
Did you?
Check spam folder

[Hobby]

You should have got an automated receipt.
Did you?
Check spam folder

Good idea but still no response after 5-days.

[dishuser]

Good idea but still no response after 5-days.

send it again
I've always got a receipt same day/same hour
and usually a reply first day

[Emporium]

Keep in mind that many companies are running with short staff this past week due to the holiday long weekend. Since it falls on the weekend, Some companies have Friday off, others the Monday (some both since they add their floating holidays to give employees more time off). And since school is out for most kids since last week, many parents take the week off for vacation. Or at least a couple of extra days to make "super" long weekends.

Here in Quebec it is even worse, since we also had last weekend off also, due to our "Fête nationale - aka St Jean Baptiste holiday". 2 long weekends back to back, many take 4 days vacation to bridge the 2 long weekends, and end up getting 10 days off (3 days for first long weekend, 4 days vacation, and 3 days second long weekend), and only costs them 4 days of vacation.

I know in my office we are barely at 50% staff during this past week. And this coming week, I'm sure won't be much better, since since we are closed Monday, and then Tuesday we have our US colleagues that are off for the 4th of July (which can sometimes be a week off for them also). Not much will get done, it is just skeleton staff on emergencies mostly.

I know it can be frustrating, but be patient. It is just bad timing. Everyone it taking a well deserved vacation/time off.

[dishuser]

Keep in mind that many companies are running with short staff this past week due to the holiday long weekend. Since it falls on the weekend, Some companies have Friday off, others the Monday (some both since they add their floating holidays to give employees more time off). And since school is out for most kids since last week, many parents take the week off for vacation. Or at least a couple of extra days to make "super" long weekends.

Here in Quebec it is even worse, since we also had last weekend off also, due to our "Fête nationale - aka St Jean Baptiste holiday". 2 long weekends back to back, many take 4 days vacation to bridge the 2 long weekends, and end up getting 10 days off (3 days for first long weekend, 4 days vacation, and 3 days second long weekend), and only costs them 4 days of vacation.

I know in my office we are barely at 50% staff during this past week. And this coming week, I'm sure won't be much better, since since we are closed Monday, and then Tuesday we have our US colleagues that are off for the 4th of July (which can sometimes be a week off for them also). Not much will get done, it is just skeleton staff on emergencies mostly.

I know it can be frustrating, but be patient. It is just bad timing. Everyone it taking a well deserved vacation/time off.

there was no holiday in ontario 5 days ago

[Maestro701]

I did the factory-reset and it’s the same slow-mo issue, but now I can’t enter my wireless router password. It won’t allow me past the screen where it tells you to blue-tooth your Remote. I can press GUIDE and get to Server Settings but that’s it.

My remote is already paired but the box doesn’t know it and since I can only enter one digit at-time, it looks like I’m at the end of the road, but still optimistic. Could be worse, I could be in jail.

Do you have another buzz unit to try remote on?

[Emporium]

there was no holiday in ontario 5 days ago

Agreed, but with many companies taking the Friday off (the 30th), combined with high school exams running from the 22-28, depending on when their kids all finish, many families have taken the last week as a vacation week. And for "smaller" offices, it doesn't take many people to take time off that it affects day to day "normal" operations.

But I am surprised that no automated response at least. That is typically nearly instant.

Anyhow, just saying.