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Thread: Won't turn on

  1. 09-20-2023, 04:54 PM #1
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    Default Won't turn on

    Bought this XRS4900 a year ago May. I put it away when I purchased an X5 to test. Pulled it out today and it won't turn on. The red light comes on. I tried the original remote, an X5 remote and the Harmony One remote that was programmed for it. No luck. Did the toothpick thing in the AV port. I contacted Buzz and their answer was it's DOA. I was surprised that they didn't give me any suggestions, just said to purchase a 5 series box. Sounds like customer support is not as good as it used to be!!! Any suggestions???
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  3. 09-20-2023, 05:16 PM #2
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    are you using original power supply?
    the one from the x5 won't work

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  5. 09-20-2023, 05:28 PM #3
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    Quote Originally Posted by dishuser View Post
    are you using original power supply?
    the one from the x5 won't work
    Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.
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  7. 09-20-2023, 05:30 PM #4
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    Quote Originally Posted by maird57 View Post
    Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.
    x5=5 volt
    4900=12 volt
    huge difference

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  9. 09-20-2023, 05:38 PM #5
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    Quote Originally Posted by maird57 View Post
    Good call Dishuser. Hopefully that's the issue. I have been trying the x5 one. I'll have to find the original one.
    All is good. Works fine. I'm surprised that Buzz didn't ask me that!!!

    Thanks Dishuser!!!
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  11. 09-20-2023, 07:28 PM #6
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    You're lucky you didn't go the OTHER way (12v to 5v stb).You would be needing some new hardware.
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  13. 09-20-2023, 08:28 PM #7
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    Quote Originally Posted by maird57 View Post
    All is good. Works fine. I'm surprised that Buzz didn't ask me that!!!

    Thanks Dishuser!!!
    I better remind them to dumb it down
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  15. 09-29-2023, 06:06 AM #8
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    That’s the way Dishuser is, he really knows his voltages.
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