One touch recording not working if you change channels

[Coaster]

Hello,

Running Buzz 4900XR
I can only record the channel I'm watching. Was working fine for years and then poof?
Any ideas?
Thanxs

Coaster

[dishuser]

mac,xc api or m3u account?

[Coaster]

Hello dish,

XC API

[herk]

Check account info
How many streams?

[Coaster]

Max. conn:2
Active conn:1

[dishuser]

Hello dish,

XC API

what are firmware and software versions?

[Coaster]

Firmware V20220923

[Coaster]

IPTV Version 5.0.946

[dishuser]

IPTV Version 5.0.946

have the same
I have one button record off
I press red button to start recording and select save
no issues watching a different channel

[Coaster]

have the same
I have one button record off
I press red button to start recording and select save
no issues watching a different channel

Mine was like that but now when I changed channels a few seconds later I get text box
Recording is in progress
The recording will be cancelled if you change channels
???

[dishuser]

Mine was like that but now when I changed channels a few seconds later I get text box
Recording is in progress
The recording will be cancelled if you change channels
???

I channel surfed and recording is still going

[dishuser]

did you turn one button recording off?

[Coaster]

did you turn one button recording off?

No it was on but I toggled it off and back on again and it seems to be working.
I'll check in tomorrow and let you know if everything all back to normal?.
As always Thank You so much for taking the time to help me out...you too herk.
Have a great night

Coaster

[Emporium]

No it was on but I toggled it off and back on again and it seems to be working.
I'll check in tomorrow and let you know if everything all back to normal?.
As always Thank You so much for taking the time to help me out...you too herk.
Have a great night

Coaster

I have seen cases where a server gets a little overloaded and the number of connections it reports to the box are not correct. When channel surfing, as it opens another stream when you change channel, the previous stream take a long time to be detected by the panel as idle/disconnected and it detects it as a simultaneous stream.

So then when you start the recording, it assumes that it is at max streams, and therefore when you try to change channel after, it assumes there are no streams available. I have tested this with one panel and I would monitor the number of connections and as soon as the panel would release the "idle" connection, or I would manually kill it, then changing channel worked fine.

Unfortunately not much you can do on the user end, other than possibly waiting some time (could take up to a minute) for the idle connections to completely drop. I find (at least with the server I tested), that the issue was worse when the stream type was using HLS/M3U8. Switch stream type to TS seemed to help in dropping the connections quicker and the issue was less noticeable.

[Maestro701]

Used to happen to me can't recall what I did to fix it. Have to look back through a couple threads.